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Commercial Credit Specialist Supervisor

General Electric Credit Union, Cincinnati, OH, United States


General Electric Credit Union is a not‑for‑profit, member‑owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee‑friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

Overview The Commercial Credit Supervisor oversees and contributes to efforts that support the end‑to‑end commercial credit process including initial deal coordination, review and confirmation of appropriate financial statements, order and review of pre‑close due diligence, and engagement of the loan processing team while supporting efforts for reporting, monitoring loans and outreach to members to gather information where appropriate.

Essential Responsibilities

Provide immediate supervision to direct team including evaluating performance, providing feedback, managing schedules and workloads, and upholding standards for team metrics

Provide direction and delegate to team on daily items, leveraging experience and education

Manage workflows and assignments to the Credit Specialists and Loan Processors

Assist team with questions regarding job assignments and provide coaching

Coaching and development of team members to enhance skills and capabilities

Understand and adhere to the end‑to‑end workflow process established and adjust or make recommendations as necessary to improve efficiency

Routinely participates in educational events to stay abreast of regulatory updates, member compliance topics and best practices and ensure necessary updates are given to team

Reviewing and verifying loan application documents for accuracy and completeness, ensuring compliance with internal policies and regulatory requirements, and coordinating with applicants to obtain necessary information and documentation.

Ensure timely and consistent execution of the commercial credit processes

Initial deal coordination including confirmation that the appropriate financials statements have been submitted

Order and review of pre‑close due diligence

Process full coordination of all member related documentation including setup, scheduling, collection, monitoring and other financial documentation needs

Supports SBA 1052 reporting

As directed, provides accurate and timely completion of Board Reports.

Collection and monitoring of Borrowing Base Reports, submit limit restrictions to Business Loan Operations

Manage Meridian Link loan process, reviewing all new applications, notifying credit analysts of new applications ready to be decisioned, communicating requests for additional documentation with applicants and communicating loan decisions with applicants

Assist in the management of maturing loans/renewals by sending notices to members via email and regular mail, review maturing loan pipeline and participate in pipeline review meetings

Monitor the commercial lending email box and follow‑up on appropriate response as needed

Provide accurate insurance tracking

Contact borrowers to obtain necessary pre‑closing business loan documentation

Coordinate pre‑closing activities and documents in accordance with federal and state compliance requirements including, but not limited to: Order appraisals, title documentation, flood documentation, conduct background search on the business and order loan documentation with an approved attorney or prepare in‑house

Assemble and review the final loan package

Schedule loan closings, coordinating with Commercial Loan Officer, closing attorney, and borrower

Assist Commercial Loan Officers in obtaining post‑closing documentation needed to address loan exceptions

Onboard and fund business loans upon closing

Prepare denied and withdrawn loan applications, drafting adverse action letters and forwarding for approval before sending them to the applicant

Assist members with inquiries regarding their business loan application

Work closely with all 3 rd party vendors to ensure that their Due Diligence is obtained within a timely manner and approved by GECU

Conduct quality control audit on business loans post‑closing

Education and Experience

High school diploma or GED required; bachelor's degree preferred

Four years working in commercial loan processing or similar lending role

Proficient experience working commercial lending underwriting, processing, and review process

Knowledge, Skills, and Abilities

Ability to work independently with a high degree of time management skills

High degree of attention to detail

Proficiency in technology with ability to navigate commercial systems including Meridian Link, Abrigo/Sageworks, DNA

Professionalism in both oral and written communication with the ability to clearly communicate realistic timelines

Benefits

Health, Dental and Vision insurance

Life and Disability insurance options

Paid Time Off starts accruing once hired and take your birthday off – paid

401k Retirement plan with up to a 10% match of your base gross compensation

Tuition reimbursement opportunities & professional development

Volunteer opportunities -and earn additional PTO hours!

On‑site clinics for Vaccines and Mammograms

And many more!

Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!

General Electric Credit Union is an Equal Opportunity Employer

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