Associate Property Manager
Kidder Mathews, San Francisco, CA, United States
Job Summary
The Associate Property Manager is primarily responsible for the day‑to‑day operations of the assigned portfolio in accordance with the goals and objectives of the individual property owners and the mission of Kidder Mathews Asset Services Division. In addition, the Associate Property Manager will provide the leadership necessary to meet all property operational requirements, including timely response to and resolution of any tenant or owner requests or concerns.
Essential Functions Property Operations
Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved.
Performs weekly and/or monthly physical property inspections; partner with contractors/building engineers to follow through on any needed repairs or maintenance.
Prepare vendor contracts for Manager(s) review and approval.
Interface with property vendors and contractors to ensure prompt response to maintenance issues.
Ensure on‑going contracted vendor services are performed on schedule and on budget ensuring services meet contract specifications.
Review contract specifications and make recommendations to owner and/or Sr. Property Manager, as appropriate, for necessary changes or updates.
Prepares bid specifications based on needs of property.
Request/review/recommend bids for contracted services.
Generate Master Service Contracts, as appropriate.
Ensure budgeted maintenance and repairs are performed on schedule.
Partner with Building Engineers or contracted maintenance vendors to schedule repairs and work orders.
Act as Property Manager in absence of Property Manager as needed.
Financial And Reporting
As assigned by Manager(s), prepare and/or review annual CAM reconciliations; report findings/recommendations to Manager(s).
Prepare and/or assist Manager(s) with annual budgeting process including re‑bid of service contracts.
Prepare monthly operating statements and draft monthly owner operating reports and narrative for final review and approval by Manager(s).
Leasing
Partner with leasing team members to ensure all vacant space is in “market ready” condition based on individual client requirements.
Schedules “clean & show” work for vacant space.
Review new leases and prepare lease abstracts.
As directed by leasing team, show space to prospective tenants.
Tenant And Owner Relations
Maintain courteous, professional, service oriented rapport with tenants and owners.
Promote and foster confident, comfortable relationships with tenants and owners.
Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant.
Conduct new tenant orientation.
Make collection calls to delinquent tenants.
Tenant Improvement Construction
Attend construction meetings; take meeting minutes and distribute to construction team.
Conduct walk throughs, as needed, with Construction Manager, General Contractor and tenant during construction process.
Manage communication flow with tenants and/or neighbors impacted by construction.
Maintain construction file.
Other Functions
Perform other duties or projects as requested or required.
Essential Qualifications Skills and Ability
Ability to work with minimal supervision and lead by example.
Strong computer skills (MS Excel, Word, PowerPoint, Outlook).
Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners.
Ability to provide excellent customer service.
Ability to speak, write and understand English.
Demonstrated ability to read, understand and abstract leases and contracts.
Demonstrated ability to recognize high quality maintenance work.
Professional communication etiquette with good oral and written communication skills.
Accurate, attentive, detail oriented, with strong analytical skills.
Demonstrated ability to function in a team environment and proactively problem solve.
Ability to work outside of normal office hours to meet various deadlines.
Ability to prioritize and organize workload in order to meet daily, weekly and monthly deadlines.
Demonstrated ability to follow through and complete tasks.
Willingness and demonstration of professional development and continual learning.
Ability to travel locally.
Must have working vehicle, valid driver license and current auto insurance.
Must be bondable.
Education
Bachelor’s Degree or a combination of education and experience; Real Estate License required.
Required Knowledge
Strong knowledge of Property/Facilities Management processes and procedures.
Experience
3+ years Commercial Property/Facilities Management experience.
Work Environment
This is a standard office environment with standard office noise like talking, office equipment, etc. The position may visit tenant sites in various settings which can be industrial in nature with loud noises and mild fumes.
Physical Demands
Regularly required to talk and hear. Rarely active but may require standing, walking, bending, kneeling, stooping and crouching. Must frequently sit and use a computer for long periods of time. Specific vision abilities are required. Must be able to drive for short to moderate distances and/or times, walk outdoors, access building roof and mechanical areas, and occasionally lift or move items up to 10 pounds.
Supervisory Responsibilities
Has leadership responsibilities and provides direction for Building Engineers, Portfolio Administrators and Administrative Assistants. No direct report responsibilities.
Equal Employment Opportunity Statement Kidder Mathews is an equal opportunity employer and does not discriminate based on race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by law. Kidder Mathews will accommodate candidates with disabilities to complete this application. AZ, NV, OR & WA residents: We Participate in E-Verify. CA residents: We collect various personal data from employees and applicants for purposes related to employment. Please review the Notice of Data Privacy for Employees and Applicants for detailed information concerning what information we collect, the purposes for which information is collected and with whom such information may be shared. Qualified individuals with arrest or conviction records will be considered for employment in accordance with the Los Angeles and San Diego County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Essential Functions Property Operations
Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved.
Performs weekly and/or monthly physical property inspections; partner with contractors/building engineers to follow through on any needed repairs or maintenance.
Prepare vendor contracts for Manager(s) review and approval.
Interface with property vendors and contractors to ensure prompt response to maintenance issues.
Ensure on‑going contracted vendor services are performed on schedule and on budget ensuring services meet contract specifications.
Review contract specifications and make recommendations to owner and/or Sr. Property Manager, as appropriate, for necessary changes or updates.
Prepares bid specifications based on needs of property.
Request/review/recommend bids for contracted services.
Generate Master Service Contracts, as appropriate.
Ensure budgeted maintenance and repairs are performed on schedule.
Partner with Building Engineers or contracted maintenance vendors to schedule repairs and work orders.
Act as Property Manager in absence of Property Manager as needed.
Financial And Reporting
As assigned by Manager(s), prepare and/or review annual CAM reconciliations; report findings/recommendations to Manager(s).
Prepare and/or assist Manager(s) with annual budgeting process including re‑bid of service contracts.
Prepare monthly operating statements and draft monthly owner operating reports and narrative for final review and approval by Manager(s).
Leasing
Partner with leasing team members to ensure all vacant space is in “market ready” condition based on individual client requirements.
Schedules “clean & show” work for vacant space.
Review new leases and prepare lease abstracts.
As directed by leasing team, show space to prospective tenants.
Tenant And Owner Relations
Maintain courteous, professional, service oriented rapport with tenants and owners.
Promote and foster confident, comfortable relationships with tenants and owners.
Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant.
Conduct new tenant orientation.
Make collection calls to delinquent tenants.
Tenant Improvement Construction
Attend construction meetings; take meeting minutes and distribute to construction team.
Conduct walk throughs, as needed, with Construction Manager, General Contractor and tenant during construction process.
Manage communication flow with tenants and/or neighbors impacted by construction.
Maintain construction file.
Other Functions
Perform other duties or projects as requested or required.
Essential Qualifications Skills and Ability
Ability to work with minimal supervision and lead by example.
Strong computer skills (MS Excel, Word, PowerPoint, Outlook).
Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners.
Ability to provide excellent customer service.
Ability to speak, write and understand English.
Demonstrated ability to read, understand and abstract leases and contracts.
Demonstrated ability to recognize high quality maintenance work.
Professional communication etiquette with good oral and written communication skills.
Accurate, attentive, detail oriented, with strong analytical skills.
Demonstrated ability to function in a team environment and proactively problem solve.
Ability to work outside of normal office hours to meet various deadlines.
Ability to prioritize and organize workload in order to meet daily, weekly and monthly deadlines.
Demonstrated ability to follow through and complete tasks.
Willingness and demonstration of professional development and continual learning.
Ability to travel locally.
Must have working vehicle, valid driver license and current auto insurance.
Must be bondable.
Education
Bachelor’s Degree or a combination of education and experience; Real Estate License required.
Required Knowledge
Strong knowledge of Property/Facilities Management processes and procedures.
Experience
3+ years Commercial Property/Facilities Management experience.
Work Environment
This is a standard office environment with standard office noise like talking, office equipment, etc. The position may visit tenant sites in various settings which can be industrial in nature with loud noises and mild fumes.
Physical Demands
Regularly required to talk and hear. Rarely active but may require standing, walking, bending, kneeling, stooping and crouching. Must frequently sit and use a computer for long periods of time. Specific vision abilities are required. Must be able to drive for short to moderate distances and/or times, walk outdoors, access building roof and mechanical areas, and occasionally lift or move items up to 10 pounds.
Supervisory Responsibilities
Has leadership responsibilities and provides direction for Building Engineers, Portfolio Administrators and Administrative Assistants. No direct report responsibilities.
Equal Employment Opportunity Statement Kidder Mathews is an equal opportunity employer and does not discriminate based on race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by law. Kidder Mathews will accommodate candidates with disabilities to complete this application. AZ, NV, OR & WA residents: We Participate in E-Verify. CA residents: We collect various personal data from employees and applicants for purposes related to employment. Please review the Notice of Data Privacy for Employees and Applicants for detailed information concerning what information we collect, the purposes for which information is collected and with whom such information may be shared. Qualified individuals with arrest or conviction records will be considered for employment in accordance with the Los Angeles and San Diego County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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