Relationship Banker II (Huntsville AL: University Huntsville Branch)
Regions Bank, Huntsville, AL, United States
Job Description
At Regions, the
Relationship Banker II
is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to help achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
Primary Responsibilities
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
Conduct outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
Provide a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
Own and resolve customer issues.
Refer customers to an internal team of experts when complex financial goals and needs are recognized.
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensure sound banking practices, including managing, identifying and reporting operational risks.
this position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
Requirements
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferences
Bachelor’s degree.
Life Insurance License.
One (1) year of cash-handling, banking, and/or customer service experience.
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship‑building skills.
Strong communication and customer focus.
Position Type Full time.
Compensation Details Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and the level of the position.
Minimum Job Range Target:
$46,120.20 USD
Median:
$55,160.00 USD
Incentive Pay Plans: Employees have the potential to earn commission or formulaic incentive based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details University Huntsville – Huntsville, Alabama
Equal Opportunity Employer Disabled/Veterans
#J-18808-Ljbffr
Relationship Banker II
is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to help achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
Primary Responsibilities
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
Conduct outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
Provide a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
Own and resolve customer issues.
Refer customers to an internal team of experts when complex financial goals and needs are recognized.
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensure sound banking practices, including managing, identifying and reporting operational risks.
this position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
Requirements
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferences
Bachelor’s degree.
Life Insurance License.
One (1) year of cash-handling, banking, and/or customer service experience.
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship‑building skills.
Strong communication and customer focus.
Position Type Full time.
Compensation Details Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and the level of the position.
Minimum Job Range Target:
$46,120.20 USD
Median:
$55,160.00 USD
Incentive Pay Plans: Employees have the potential to earn commission or formulaic incentive based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details University Huntsville – Huntsville, Alabama
Equal Opportunity Employer Disabled/Veterans
#J-18808-Ljbffr