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Associate Dean of Students and Director for Student Support and Case Management

North Carolina Agricultural & Technical State University, Greensboro, NC, United States


Position Overview

Reporting to the Associate Vice Chancellor for Student Affairs & Dean of Students, the Associate Dean of Students & Director for Student Support and Case Management serves as a deputy to the Associate Vice Chancellor for Student Affairs and Dean of Students, supporting the University's Student Community, Advocacy and Support strategic area. The Associate Dean of Students and Director for Student Support and Case Management will lead a comprehensive portfolio of campus and community strategies that support students facing obstacles that may impact their success, including behavioral and/or mental health, physical health, basic needs resources, and more. The role supports the Associate Vice Chancellor for Student Affairs and Dean of Students with a dual reporting line to the Associate Vice Chancellor and Chief of Police, in ensuring compliance with UNC Policy 1300.7: Regulation on Behavioral Threat Assessment and Management Teams. The position will lead a team that administers campus resources and programs (e.g., Aggie Campus Assessment, Response and Evaluation (C.A.R.E.), Behavioral Intervention Team (BIT), Aggie Source) and other resources to support students. The role facilitates connection with off-campus resources for housing, social services and other community resources, serves as the primary administrator for the case management database and distribution of cases, and provides direct case management services including interventions, referrals, and follow-up support. The candidate will collaborate with student affairs partners, faculty, academic colleagues, healthcare providers and families to support students, and may serve as a designated hearing officer as needed. The Associate Dean of Students and Director of Student Support and Case Management may support student conduct administration and act as a designated hearing officer as needed. Primary Function of Organizational Unit

The Office of the Dean of Students leads university strategies to connect students to coordinated, integrated resources, advocacy, and guidance that foster belonging and help students navigate challenges so they can thrive academically, personally, and socially. This includes Student Conduct and Conflict Resolution; Student Support and Case Management; Aggie C.A.R.E.; threat assessment, behavioral intervention, and case management services; Aggie Source (basic needs resources); Off-Campus Living and Community Partnerships; Parent and Family Partnerships; and Graduate Student Life with the Graduate College. The Office of Housing and Residence Life functions as a constituent of the Office of the Dean of Students to ensure coordinated community standards and crisis response.

Minimum Requirements

Master’s degree in higher education, student affairs, counseling, social work, or a related field. Minimum of seven years of progressive leadership and supervision experience in a post-secondary setting, with at least three years directing a department or function area within student affairs. Extensive experience in student conduct, threat assessment, behavioral intervention, and crisis management operations. Strong background in technology-based student conduct and case management record system governance (i.e. Maxient). Demonstrated leadership, sound judgment, political acumen, and discernment during challenging circumstances. Strong background in policy development and compliance and knowledge of local, state and federal laws and proceedings related to college students. Excellent organization, communication and problem-solving skills. Evidence of strong interpersonal communications skills and ability to cultivate strong partnerships with different stakeholders. Preferred Years Experience, Skills, Training, Education

Current engagement or leadership with ASCA, HECMA, NaBITA, or other related organizations focused on case management and threat assessment in college and university settings strongly preferred. Prior experience at a large, public, R1 university setting. Demonstrated success at institutions with a comparable mission. Doctorate in higher education, student affairs or related field and experience managing crisis, threat assessment and parent and family communications, preferred. Additional Information

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies: On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) Working Title: Associate Dean of Students and Director for Student Support and Case Management Position Number: 007734 Recruitment Salary Range: Commensurate with Experience and Education FLSA: Non-Exempt Appointment Type: Permanent - Full-time Tenure Track: No Organizational Division: Dean of Students Organizational Location: VC for Student Affairs Organizational Unit: Dean of Students Posting Detail Information

Posting Number: EPA3042 Open Date: 04/07/2026 Open Until Filled: Yes Date Position Available: 07/01/2026 Special Instructions to Applicant: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Equal Opportunity Employer. No one will be denied admission to or employment at NC A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and identity. Employee Benefits available to NC A&T permanent employees include: accrued vacation and sick leave, community service leave, health benefits, vision, dental, FSA, life insurance and more, etc. This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies; NC A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of duty station. Quick Link

https://jobs.ncat.edu/postings/40094

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