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Leasing Professional - Lavella

Hines, Austin, TX, United States


Responsibilities As a Leasing Professional at Lavella with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:

Conduct property tours to future residents and visitors

Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing

Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in

Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market

Use and create promotional items and technology to communicate with potential prospects and generate revenue

Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy

Assist with the lease renewal program and the communication process

Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

Minimum Requirements Minimum Requirements include:

High school diploma or equivalent from an accredited institution

Prior experience in customer service or sales experience preferred

Basic to Intermediate knowledge of Microsoft Office

Experience with property management software preferred; Entrada experience a plus

Excellent verbal and written communication skills

Work indoors approximately 95% of the time and outdoors approximately 5% of the time

Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms

On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings

Ability to lift up to 25lbs

Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters

Transfer properties and work overtime as business needs deem appropriate

Ability to work a flexible schedule including weekends and holidays

Compensation: $19/hr - $23/hr

Equal Opportunity Employer We are an equal opportunity employer and support workforce diversity.

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