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CMDB/Discovery Consultant

Ket Software, New York, NY, United States


Working knowledge of ServiceNow CMDB architecture, including CI classes, relationships, and data models Familiarity with ServiceNow Discovery (MID Server, probes, sensors, patterns) Understanding of IT infrastructure components: servers, storage, network devices, and application tiers Ability to perform data audits and reconcile discovered data against existing CMDB records Basic understanding of dependency mapping and infrastructure topology Familiarity with ITIL concepts related to Configuration Management 1–2 years of experience with ServiceNow CMDB administration or configuration Hands-on exposure to ServiceNow Discovery in a lab or production environment Experience conducting data validation or audit activities in an ITSM context Familiarity with data center infrastructure concepts (physical or virtual environments)

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