Helpdesk Analyst
Vaco by Highspring, Charlotte, NC, United States
Vaco is actively searching for a Helpdesk Support Analyst to sit on-site at our client in South Charlotte, NC. Must be able to work on a W2 basis with no sponsorship (No C2C or 3rd party vendors).
Required Skills
Local to Charlotte, NC
W2 basis only
Tier 1 helpdesk support for hardware, software, access and connectivity issues
Previous experience troubleshooting issues related to Microsoft 365, Outlook, MS Teams, and SharePoint
Proven experience maintaining ticketing queue and escalating issues when needed
Experience assisting with onboarding, offboarding, account setup, permissions, and equipment deployment
To secure the position, please apply directly to the posting.
Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected characteristics. We provide reasonable accommodations for applicants who need them. Contact HR@vaco.com for assistance.
Vaco by Highspring also wants all applicants to know that workplace discrimination is illegal.
Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present yourself as a candidate for this employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have presented information about yourself accurately and have not misrepresented your qualifications. Lastly, you agree to maintain confidentiality, to the extent permitted by law, of any information you learn from Vaco by Highspring about the position and limit disclosure of that information only to the extent necessary to perform any obligations in furtherance of your application.
Pay Transparency Notice Determining compensation for this role depends on a wide array of factors including:
The individual's skill sets, experience, and training
Licensure and certification requirements
Office location and other geographic considerations
Other business and organizational needs
As required by local law, the salary range for the role is disclosed in this posting. You may also be eligible for discretionary bonuses and participation in medical, dental, and vision benefits, as well as the company's 401(k) retirement plan.
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Required Skills
Local to Charlotte, NC
W2 basis only
Tier 1 helpdesk support for hardware, software, access and connectivity issues
Previous experience troubleshooting issues related to Microsoft 365, Outlook, MS Teams, and SharePoint
Proven experience maintaining ticketing queue and escalating issues when needed
Experience assisting with onboarding, offboarding, account setup, permissions, and equipment deployment
To secure the position, please apply directly to the posting.
Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected characteristics. We provide reasonable accommodations for applicants who need them. Contact HR@vaco.com for assistance.
Vaco by Highspring also wants all applicants to know that workplace discrimination is illegal.
Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present yourself as a candidate for this employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have presented information about yourself accurately and have not misrepresented your qualifications. Lastly, you agree to maintain confidentiality, to the extent permitted by law, of any information you learn from Vaco by Highspring about the position and limit disclosure of that information only to the extent necessary to perform any obligations in furtherance of your application.
Pay Transparency Notice Determining compensation for this role depends on a wide array of factors including:
The individual's skill sets, experience, and training
Licensure and certification requirements
Office location and other geographic considerations
Other business and organizational needs
As required by local law, the salary range for the role is disclosed in this posting. You may also be eligible for discretionary bonuses and participation in medical, dental, and vision benefits, as well as the company's 401(k) retirement plan.
#J-18808-Ljbffr