Support Specialist, Talent Relations
Houston Community College, Houston, TX, United States
Job Summary
Provide daily support and coordination of activities related to the compliance with Title II of the American with Disabilities Act (ADA) and other applicable federal, state and local accessibility laws and policies system-wide; including reporting, program development and implementation, and outreach activities.
ESSENTIAL FUNCTIONS
Create and maintain accurate, confidential ADA case files and centralized tracking system to monitor employee requests, monitor timelines and outcomes to use in periodic reports.
Support the interactive process with employees, including timely communication, evaluation of employee accommodation requests, implementation of approved accommodations and ongoing dialogue.
Serve as central point of contact for ADA inquiries regarding processes and data.
Communicate and assist employees with the process of requesting and receiving approved accommodation.
Track, monitor, communicate and close out ADA requests in collaboration with Benefits.
Develop and disseminate marketing campaigns to publicize HCC's ADA programs and resources.
Verify accuracy and completeness of related documents and forms in compliance with ADA program guidelines.
Research and stays informed on best practices and trends in accessibility solutions.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
• Bachelor's degree required, preferably in Public Administration, Education or Human Resources related field
• 2 years related experience required
Licensing & Certification
• Valid Texas Driver License
Special Skills
• MS Office Programs
• Information Management Systems
• American with Disabilities Act as Amended and Section 504 of the Rehabilitation Act of 1973 and its application in higher education settings
Competencies
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Additional Information
EEO Statement
Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or
hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
Provide daily support and coordination of activities related to the compliance with Title II of the American with Disabilities Act (ADA) and other applicable federal, state and local accessibility laws and policies system-wide; including reporting, program development and implementation, and outreach activities.
ESSENTIAL FUNCTIONS
Create and maintain accurate, confidential ADA case files and centralized tracking system to monitor employee requests, monitor timelines and outcomes to use in periodic reports.
Support the interactive process with employees, including timely communication, evaluation of employee accommodation requests, implementation of approved accommodations and ongoing dialogue.
Serve as central point of contact for ADA inquiries regarding processes and data.
Communicate and assist employees with the process of requesting and receiving approved accommodation.
Track, monitor, communicate and close out ADA requests in collaboration with Benefits.
Develop and disseminate marketing campaigns to publicize HCC's ADA programs and resources.
Verify accuracy and completeness of related documents and forms in compliance with ADA program guidelines.
Research and stays informed on best practices and trends in accessibility solutions.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
• Bachelor's degree required, preferably in Public Administration, Education or Human Resources related field
• 2 years related experience required
Licensing & Certification
• Valid Texas Driver License
Special Skills
• MS Office Programs
• Information Management Systems
• American with Disabilities Act as Amended and Section 504 of the Rehabilitation Act of 1973 and its application in higher education settings
Competencies
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Additional Information
EEO Statement
Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or
hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.