Servicing Ops Specialist
Citizens Financial Group, Riverside, RI, United States
Job Description
As the Deposit Operations Specialist, you will be responsible for processing transaction requests for customers, branch colleagues, and internal colleagues. Primary responsibilities include Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment. Applies various learned methods, procedures, and knowledge of the business unit's product(s) and application(s) to perform tasks. Works independently most of the time, performs basic research tasks, and problem solving in assigned areas. Ensures work complies with departmental procedures, applicable regulations, risk policies, and SLA(s). Performs basic data entry tasks, compiles simple data elements, and performs routine math calculations. Ability to multitask, prioritize, cross train within the department, and assume additional responsibilities as requested by management. Qualifications, Education, Certifications, and/or Other Professional Credentials Required Qualifications
High School Diploma or equivalent Strong ability to multi-task & strong organizational skills Strong written/verbal communications skills
Preferred Qualifications Basic knowledge of accounting; i.e. how the correction will affect an account High School Diploma Required
Hours & Work Schedule Hours per Week: 40 hours Work Schedule: Monday-Friday 8:30am-5:00pm, fully on site at Riverside, RI office Required Skills
Customer Support Trends Diversity, Equity, Inclusion, and Belonging (DEIB) About Us
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state, and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance, and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Job Info
Job Identification 45989 Job Category Servicing & Operations Degree Level High School Graduate/GED Job Schedule Full time Job Shift 1st Locations 1 Citizens Drive, Riverside, RI, 02915, US Working Hours 40 Career Site Category Operations
As the Deposit Operations Specialist, you will be responsible for processing transaction requests for customers, branch colleagues, and internal colleagues. Primary responsibilities include Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment. Applies various learned methods, procedures, and knowledge of the business unit's product(s) and application(s) to perform tasks. Works independently most of the time, performs basic research tasks, and problem solving in assigned areas. Ensures work complies with departmental procedures, applicable regulations, risk policies, and SLA(s). Performs basic data entry tasks, compiles simple data elements, and performs routine math calculations. Ability to multitask, prioritize, cross train within the department, and assume additional responsibilities as requested by management. Qualifications, Education, Certifications, and/or Other Professional Credentials Required Qualifications
High School Diploma or equivalent Strong ability to multi-task & strong organizational skills Strong written/verbal communications skills
Preferred Qualifications Basic knowledge of accounting; i.e. how the correction will affect an account High School Diploma Required
Hours & Work Schedule Hours per Week: 40 hours Work Schedule: Monday-Friday 8:30am-5:00pm, fully on site at Riverside, RI office Required Skills
Customer Support Trends Diversity, Equity, Inclusion, and Belonging (DEIB) About Us
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state, and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance, and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Job Info
Job Identification 45989 Job Category Servicing & Operations Degree Level High School Graduate/GED Job Schedule Full time Job Shift 1st Locations 1 Citizens Drive, Riverside, RI, 02915, US Working Hours 40 Career Site Category Operations