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Entry-Level IT Help Desk | Service Desk Analyst (Remote)

Swoon, New York, NY, United States


A national restaurant services company in Louisville is seeking a Level 1 IT Help Desk / Service Desk Analyst. This role focuses on providing technical and operational support for U.S.-based restaurant locations. Candidates must be local to Louisville and will work onsite for the first few weeks of training before transitioning to remote work. The ideal applicant will have a high school diploma and some customer-facing IT experience. Skills in troubleshooting and basic computer concepts are essential.

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