ViiV Healthcare Associate Director, Field Reimbursement - Washington/Alaska
GlaxoSmithKline, Seattle, WA, United States
Site Name:
USA - Washington - Seattle, USA - Alaska - Alaska Posted Date:
Apr 6 2026
ViiV Healthcare (VHC) is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our commitment to being a trusted partner for people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV, and to deliver breakthroughs in prevention, treatment, care solutions and communities that count.
The Associate Director, Field Reimbursement addresses a critical gap in the U.S. healthcare system — the complexity of post-prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access may involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate the rollout and user experience of VHC injectable therapies to healthcare providers, patients living with HIV, and those who can benefit from HIV prevention within a specified geographic region.
Field Reimbursement personnel serve as field-based, customer-facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate reimbursement complexities. By providing education to customers this function helps prevent access disruptions before they occur to ensure patients can access their prescribed medicine. When complex reimbursement issues arise post-prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The Associate Director, Field Reimbursement will operate as the subject‑matter expert on reimbursement, access, and coverage issues affecting ViiV’s long‑acting injectables to facilitate appropriate patient access.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
The ideal candidate must have the ability to thrive in a fast‑paced, complex environment. In addition, the ability to partner cross‑functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Basic Qualifications
Bachelor’s Degree.
5 or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programmes, or reimbursement HUB programmes.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% or more of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Compensation Grade: 6. The U.S. annual base salary for new hires in this position ranges from $150,750 to $251,250. In addition, this position offers an annual bonus and eligibility to participate in a share‑based long‑term incentive programme. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.
If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. For more information about benefits, please visit the GSK US Benefits Summary.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
If you require an accommodation or other assistance to apply for this job, please contact the appropriate Recruitment Staff by emailing us at usrecruitment.adjustments@gsk.com.
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USA - Washington - Seattle, USA - Alaska - Alaska Posted Date:
Apr 6 2026
ViiV Healthcare (VHC) is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our commitment to being a trusted partner for people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV, and to deliver breakthroughs in prevention, treatment, care solutions and communities that count.
The Associate Director, Field Reimbursement addresses a critical gap in the U.S. healthcare system — the complexity of post-prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access may involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate the rollout and user experience of VHC injectable therapies to healthcare providers, patients living with HIV, and those who can benefit from HIV prevention within a specified geographic region.
Field Reimbursement personnel serve as field-based, customer-facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate reimbursement complexities. By providing education to customers this function helps prevent access disruptions before they occur to ensure patients can access their prescribed medicine. When complex reimbursement issues arise post-prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The Associate Director, Field Reimbursement will operate as the subject‑matter expert on reimbursement, access, and coverage issues affecting ViiV’s long‑acting injectables to facilitate appropriate patient access.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
The ideal candidate must have the ability to thrive in a fast‑paced, complex environment. In addition, the ability to partner cross‑functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Basic Qualifications
Bachelor’s Degree.
5 or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programmes, or reimbursement HUB programmes.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% or more of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Compensation Grade: 6. The U.S. annual base salary for new hires in this position ranges from $150,750 to $251,250. In addition, this position offers an annual bonus and eligibility to participate in a share‑based long‑term incentive programme. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.
If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. For more information about benefits, please visit the GSK US Benefits Summary.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
If you require an accommodation or other assistance to apply for this job, please contact the appropriate Recruitment Staff by emailing us at usrecruitment.adjustments@gsk.com.
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