Bilingual IT Service Desk Analyst - Remote (French/English)

A leading IT services company is looking for a Bilingual Service Desk Analyst to provide remote technical support to English and French speaking clients. This role involves handling requests via phone, email, and chat, ensuring effective resolution and maintaining documentation. Ideal candidates will have at least 6-12 months of experience in customer service and technical support, along with strong troubleshooting skills. Compensation starts at $18.00 per hour plus a language bonus, with benefits including medical and dental coverage. #J-18808-Ljbffr