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Bilingual IT Service Desk Analyst - Remote (French/English)

CAI, Tallahassee, FL, United States


A leading technology services provider seeks a Bilingual Service Desk Analyst to provide Level 1 technical support for English and French-speaking users. This full-time remote position requires strong customer service and troubleshooting skills, with responsibilities including resolving issues via phone, email, and chat, as well as documenting support tickets. Candidates should have at least 6-12 months of experience in a related role. Competitive pay of $18.00 per hour plus language bonus is offered, along with benefits including insurance and paid time off. #J-18808-Ljbffr