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Financial Service Representative

Firefighters Community Credit Union (FFCCU), North Ridgeville, OH, United States


Firefighters Community Credit Union

of

North Ridgeville, OH

is seeking a

Financial Service Representative

to join our team.

Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, read on!

Our Financial Service Representatives earn a competitive wage depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability.

Responsibilities As a Financial Service Representative at our North Ridgeville Branch, your day is spent helping our members in the branch with higher end financial needs. You thrive in a variable paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.

You’ll Assist Members With

Advanced banking needs including opening and closing accounts, helping our members through the loan process, and facilitating fraud complaints

Education on products and services that we offer including share certificates, IRAs, electronic funds transfer and online banking

Uncovering needs and cross‑selling financial products

Qualifications for a Financial Service Representative

Two years or more of similar or related experience

Proficiency with technology including computers, tablets, and general office equipment

Cash handling abilities

Fantastic customer service skills

Previous sales experience is preferred

Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates.

WORK SCHEDULE This position typically works Monday‑Saturday. The shifts for the North Ridgeville branch are 8:15 am to 5:30 pm Monday, Tuesday, Thursday, and Friday, and 8:15 am to 1:30 pm on Wednesday and Saturday.

Salary: $20.00 - $22.00 per hour

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