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Customer Service Representative

CollisionRight, Hillsboro, OH, United States


Customer Service Representative – Collision Repair If you love helping people and thrive in a fast-paced environment, this role is for you. As a

Customer Service Representative , you’re the first point of contact and the heartbeat of the customer experience—setting the tone from drop-off to delivery. At

CollisionRight , we don’t just repair vehicles—we restore confidence, pride, and peace of mind.

Why Join CollisionRight

Competitive pay + bonus opportunities

Paid holidays, floating holidays & PTO

Health, dental & vision insurance

401(k) with company match

Paid parental leave

Paid training & career growth opportunities

Supportive, team-focused culture

What You’ll Do

Greet customers in person and over the phone

Answer calls promptly and professionally

Guide customers through the repair process

Coordinate rentals and tows

Support estimators and manage scheduling

Collect payments and maintain front office organization

What You Bring

1+ year of customer service experience (automotive a plus)

Strong communication and organization skills

Calm, professional demeanor in stressful situations

Comfort with computers and office systems

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