Consumer Loan Collateral Specialist I
Park National Bank, Newark, OH, United States
Responsibilities
Accurately board collateral loan data to host system
Ensure all liens are fully secured on every collateralized consumer loan, including timely processing of liens and maintaining accurate documentation.
Ensure the bank’s lien positions on all collateral are properly perfected, maintained, and released in a timely manner
Audit and ensure proper documentation for all title processing on vehicle purchases
Perform basic research requests for lien placements and terminations, including contacting title offices in other states, under direct supervision.
Stay current with bank, investor, and regulatory changes, including out-of-state changes in title and vehicle registration processes, and assist in communicating changes to other collateral associates
Provide general guidance and support to the affiliate banks and dealers in regard to collateral maintenance
Manage the processing of titles for newly financed vehicles, ensuring timely and accurate completion and match titles to appropriate loan files when received
Apply State of Ohio and other US states’ vehicle laws, lien placement and title assignments in order to protect the Bank's security interest
Process electronic titles using the online electronic system and file/terminate UCC statements using the Secretary of State site, when applicable.
Complete compliance on secured installment collateral to verify accurate lien information
Identify and resolve discrepancies in incomplete collateral documentation or lien status.
Make recommendations to management for improved workflow and service to customers
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned
Desired Knowledge, Skills & Abilities
Knowledge of Premier Navigator, including inquiry and maintenance capabilities, and Microsoft Office programs preferred. General understanding of collateral and perfection of a vehicle lien is a plus.
Demonstrate a willingness to learn and maintain understanding of all aspects of the position
Deliver consistent, high level of service within our Serving More guidelines
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Leadership/Management Skills
Ability to build collaborative relationships
Organizational Skills/Detail Oriented
Analytical Thinking
Able to Multi-Task or Juggle Priorities
Problem/Situation Analysis
Technical Expertise
Strategic Planning and Decision Making
Ability to develop or mentor others
Ability to work as part of a team
Education & Experience
Must possess high school diploma or equivalent
Notary License
Schedule Newark – Alford Building Department hours are Monday through Friday 8 am to 5 pm. This position is non‑exempt and full time.
Physical Requirements This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.
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Accurately board collateral loan data to host system
Ensure all liens are fully secured on every collateralized consumer loan, including timely processing of liens and maintaining accurate documentation.
Ensure the bank’s lien positions on all collateral are properly perfected, maintained, and released in a timely manner
Audit and ensure proper documentation for all title processing on vehicle purchases
Perform basic research requests for lien placements and terminations, including contacting title offices in other states, under direct supervision.
Stay current with bank, investor, and regulatory changes, including out-of-state changes in title and vehicle registration processes, and assist in communicating changes to other collateral associates
Provide general guidance and support to the affiliate banks and dealers in regard to collateral maintenance
Manage the processing of titles for newly financed vehicles, ensuring timely and accurate completion and match titles to appropriate loan files when received
Apply State of Ohio and other US states’ vehicle laws, lien placement and title assignments in order to protect the Bank's security interest
Process electronic titles using the online electronic system and file/terminate UCC statements using the Secretary of State site, when applicable.
Complete compliance on secured installment collateral to verify accurate lien information
Identify and resolve discrepancies in incomplete collateral documentation or lien status.
Make recommendations to management for improved workflow and service to customers
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned
Desired Knowledge, Skills & Abilities
Knowledge of Premier Navigator, including inquiry and maintenance capabilities, and Microsoft Office programs preferred. General understanding of collateral and perfection of a vehicle lien is a plus.
Demonstrate a willingness to learn and maintain understanding of all aspects of the position
Deliver consistent, high level of service within our Serving More guidelines
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Leadership/Management Skills
Ability to build collaborative relationships
Organizational Skills/Detail Oriented
Analytical Thinking
Able to Multi-Task or Juggle Priorities
Problem/Situation Analysis
Technical Expertise
Strategic Planning and Decision Making
Ability to develop or mentor others
Ability to work as part of a team
Education & Experience
Must possess high school diploma or equivalent
Notary License
Schedule Newark – Alford Building Department hours are Monday through Friday 8 am to 5 pm. This position is non‑exempt and full time.
Physical Requirements This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.
#J-18808-Ljbffr