Remote EN/FR Service Desk Analyst

A leading technical support company is seeking a Bilingual Service Desk Analyst to provide Level 1 support to French and English speaking users. Responsibilities include troubleshooting IT issues, managing documentation, and ensuring high customer satisfaction. Candidates should have 6-12 months of service desk or related technical support experience, be bilingual in French and English, and possess strong communication and problem-solving skills. The role offers remote work flexibility and a competitive hourly wage. #J-18808-Ljbffr