Retail Banker II
First Financial Bank Texas, Cross Timbers, MO, United States
Office Location
Weatherford, Texas, United States
Scope/Contacts Incumbent will primarily perform Teller and/or Personal Banker duties. This position requires frequent face‑to‑face, written correspondence or telephone contact with customers and bank employees. Must exercise good customer relations skills at all times. The position may report to more than one officer and involves frequent contact with other departments in providing full banking services to customers. Results of work are reviewed and performance is measured against specific goals. Physical effort required is above average.
Essential Functions
Process deposit and withdrawal transactions based on Bank’s policies and procedures.
Other functions could include but are not limited to:
Answering phone
Processing treasury tax and loan payments
Savings bonds
Loan payments
Mail deposits
Safe deposit boxes
Possess in‑depth knowledge of retail services and products.
Provide customer service by selling and servicing all account products (checking, savings, certificates of deposit, IRA, check orders).
Cross‑train in image capture processes.
Actively participate in Customer Service First sales and service culture, support organization values, and follow established Bank policies and procedures.
Periodic travel to Abilene or other Bank Regions for training required.
Saturday hours and holiday hours may be required based on branch location’s hours of operation.
Qualifications
Self‑starting team player with high school diploma or GED.
College degree OR twelve months’ customer contact and sales experience required.
Banking experience preferred.
Excellent communication and sales skills.
Mathematical and general business knowledge normally acquired by a high school graduate with minimum typing and calculator skills.
Strong customer relations, accuracy, speed, detail, flexibility, judgment, and courteous, professional demeanor; ability to handle multi‑tasks.
Commitment to providing “WOW” customer service required.
Proficiency on machines and programs: teller machine, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline, Vertex.
Accurate processing of data/accounting entries and proficiency in Word and Excel.
Ability to work flexible hours and/or extended hours as business requires.
Periodic travel to Abilene or other Bank Regions for training required.
Saturday hours and holiday hours may be required based on branch location’s hours of operation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)
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Weatherford, Texas, United States
Scope/Contacts Incumbent will primarily perform Teller and/or Personal Banker duties. This position requires frequent face‑to‑face, written correspondence or telephone contact with customers and bank employees. Must exercise good customer relations skills at all times. The position may report to more than one officer and involves frequent contact with other departments in providing full banking services to customers. Results of work are reviewed and performance is measured against specific goals. Physical effort required is above average.
Essential Functions
Process deposit and withdrawal transactions based on Bank’s policies and procedures.
Other functions could include but are not limited to:
Answering phone
Processing treasury tax and loan payments
Savings bonds
Loan payments
Mail deposits
Safe deposit boxes
Possess in‑depth knowledge of retail services and products.
Provide customer service by selling and servicing all account products (checking, savings, certificates of deposit, IRA, check orders).
Cross‑train in image capture processes.
Actively participate in Customer Service First sales and service culture, support organization values, and follow established Bank policies and procedures.
Periodic travel to Abilene or other Bank Regions for training required.
Saturday hours and holiday hours may be required based on branch location’s hours of operation.
Qualifications
Self‑starting team player with high school diploma or GED.
College degree OR twelve months’ customer contact and sales experience required.
Banking experience preferred.
Excellent communication and sales skills.
Mathematical and general business knowledge normally acquired by a high school graduate with minimum typing and calculator skills.
Strong customer relations, accuracy, speed, detail, flexibility, judgment, and courteous, professional demeanor; ability to handle multi‑tasks.
Commitment to providing “WOW” customer service required.
Proficiency on machines and programs: teller machine, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline, Vertex.
Accurate processing of data/accounting entries and proficiency in Word and Excel.
Ability to work flexible hours and/or extended hours as business requires.
Periodic travel to Abilene or other Bank Regions for training required.
Saturday hours and holiday hours may be required based on branch location’s hours of operation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)
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