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Community Marketing Manager

Always Best Care Senior Services - Treasure Coast, New Berlin, WI, United States


Job Title:

Community Marketing Manager (Non-Medical Home Care)

Hours:

Full-Time 9am-5pm (nights/weekends as needed)

Position Summary The Community Marketing Manager is responsible for driving client growth through strategic relationship development, community outreach, and brand visibility. This role focuses on building strong referral partnerships with healthcare professionals, senior living communities, and local organizations to increase awareness and generate consistent, qualified leads for non-medical home care services.

Key Responsibilities Business Development & Referral Growth

Build and maintain strong relationships with referral sources including:

Hospitals, discharge planners, and case managers

Assisted living and independent living communities

Skilled nursing facilities, rehab centers, hospice agencies

Physicians, geriatric care managers, and senior service providers

Conduct regular in-person visits, presentations, and follow-ups

Develop and execute a territory growth plan

Community Outreach & Brand Awareness

Represent the agency at networking events, health fairs, and community functions

Plan and host educational events for professionals and families

Identify opportunities for partnerships and sponsorships within the senior care community

Serve as a brand ambassador in the local market

Sales Pipeline Management

Track all referral activity and lead sources in CRM

Manage and nurture prospects from initial contact to conversion

Collaborate with intake and operations teams to ensure smooth onboarding

Monitor conversion rates and identify opportunities for improvement Marketing Strategy Execution

Support implementation of local marketing campaigns

Coordinate collateral distribution and promotional materials

Provide feedback on market trends, competitor activity, and growth opportunities

Collaborate with leadership on strategic growth initiatives

Key Performance Indicators (KPIs)

Number of new referral sources established

Growth in active referral partners

Weekly in-person visits/contacts

Qualified leads generated

Conversion rate from referral to client

Monthly/quarterly revenue growth tied to marketing efforts

Qualifications

2+ years of experience in healthcare marketing, home care, or senior services

Degree in related field, preferred

Must have your own vehicle (Valid Driver’s License and Auto Insurance) & willing to travel throughout Milwaukee and Waukesha County areas

Proven track record in relationship-based sales or business development

Strong communication and presentation skills

Highly organized with the ability to manage a territory independently

Comfortable working in the field (this is not a desk role)

Core Competencies

Relationship building and trust development

Initiative and self-motivation

Professional presence and empathy

Strategic thinking with execution focus

Resilience and consistency in follow-up

Why This Role Matters This position is critical to the growth and sustainability of the agency. By building trusted relationships and increasing community awareness, the Community Marketing Manager directly impacts our ability to serve more seniors and families with compassionate, high-quality care.

Job Type:

Full-time

Benefits

Dental insurance

Health insurance

Paid time off

License/Certification

Driver's License & Auto Insurance (Required)

Willingness to Travel

50% (Required)

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