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Public Adjuster

Advocate Claim Service, LLC., Muskego, WI, United States


Advocate Claim Service (ACS) provides policyholders, brokers, and attorneys with professional claim advocacy. We specialize in navigating complex and disputed insurance claims, ensuring our clients receive the full benefits of their coverage.

Led by founder David R. Princeton, who brings over 20 years of experience in insurance claims advocacy, ACS is committed to removing obstacles, simplifying the claims process, and advocating relentlessly on behalf of our clients.

Position Overview ACS is seeking a Full-Time Public Adjuster to join our growing team in Wisconsin. This role is responsible for advocating on behalf of clients throughout the insurance claims process from initial evaluation through final settlement.

The ideal candidate combines strong technical claims expertise with a client-focused advisory mindset, helping individuals and businesses mitigate financial loss while navigating complex and often high-stakes claim situations.

Key Responsibilities

Review and interpret insurance policies to determine coverage applicability and limitations

Conduct on-site inspections and assess property damage, including property and business interruption losses

Prepare, document, and present detailed claims packages with supporting evidence

Negotiate claim settlements directly with insurance carriers on behalf of clients

Serve as a trusted advisor to clients throughout the claims lifecycle

Collaborate with internal stakeholders and external partners (consultants, attorneys, contractors)

Identify claim-related risks and contribute insights to broader risk management strategies

Maintain compliance with all state licensing requirements and regulatory standards

Qualifications

3-5 years of experience in property insurance claims adjusting

Strong understanding of property insurance policies and claims processes

Proficiency with claims management systems and documentation tools

Strong analytical and research skills, with the ability to follow and apply guidance effectively

Excellent organizational skills and attention to detail

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Strong interpersonal skills with a client-first mindset

Professional written and verbal communication skills

Demonstrated commitment to ongoing professional development and continuing education

Bachelor’s degree preferred (business, finance, or related field), but not required

Licensing Requirements A Public Adjuster license is not required at the time of application; however, candidates must be eligible for and willing to obtain licensure as a condition of employment within 30‑days of hire.

What We Offer At ACS, we believe investing in our people drives our success. We offer a competitive Total Rewards package designed to support both professional growth and personal well‑being.

Competitive compensation with performance-based bonuses and profit-sharing opportunities

Flexible work arrangements, including flex time and floating holidays

Comprehensive health, dental, and vision insurance provided through Individual Coverage Health Reimbursement Arrangement.

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA), if eligible

Generous paid time off, including:

15 days PTO

7 company holidays

1 floating holiday

401(k) with company matching

Continuing education and professional development support, including education allowances

Lifestyle Spending Account ($500 annually, prorated based on start date) to allow for outfitting one’s workspace.

Equal Opportunity Employer Advocate Claim Service is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of any protected characteristic under applicable law.

At this time, ACS does not sponsor employment authorization for this position.

This is not a work from home position. Attendance in the office is required. Virtual work is supported with approval of manager.

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