Leasing Consultant
Hirebridge, Chandler, AZ, United States
Job Title:
Leasing Consultant
Salary:
$21 to $23 per hour. A 20% housing discount is available!
Schedule:
Weekends required
About the Leasing Consultant Position We’re looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Focus on the needs of others by listening, understanding, and showing empathy and respect
Provide excellent customer service to prospective and current residents and promote a quality living experience for all
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes
Ensure model apartments are in touring condition
Orient prospective and current residents to the property, process renewal paperwork, and deliver documentation to current residents on a monthly basis
Maintain accurate and detailed records of traffic activity by entering applicable information into the computer
Follow up with all prospective residents via phone, mail, or email
Convert phone traffic into scheduled appointments with prospective residents to tour the property
Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating move‑in/out needs and schedules with the maintenance team
Create and maintain confidential resident files, including reviewing move‑in paperwork with new residents
Complete weekly leasing reports accurately and timely
Ensure all open and close procedures are completed daily
Assist with ongoing resident relations throughout the occupant’s tenancy by ensuring requests are responded to promptly
Responsible for shopping competitive properties
Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need repairing
Assist with processing work order requests for residents and ensure work is completed in a timely manner
Support management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed
May be asked to assist with planning and implementing resident activities to increase resident retention
Comply with all company policies, applicable health and safety rules and regulations, and local, state, and federal laws
Perform other duties as assigned
Education and Experience
High school diploma is required
Minimum one year of previous sales experience is preferred
One year of previous residential leasing experience is preferred
Skills and Requirements
Excellent customer service and interpersonal skills with the ability to relate to others
Prior experience in Yardi Voyager or another equivalent system is preferred
Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Excellent interpersonal skills to effectively and sensitively communicate with all levels of management
Sensitivity to confidential matters
Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency
Ability to relay technical concerns with adequate detail, quickly and accurately
Capability to read, write, comprehend, and converse in English
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key tracker system
Strong organizational and time‑management skills
Ability to cope with and defuse situations involving angry or difficult people
Must maintain a valid driver’s license, clean driving record, and current auto insurance
Must comply with all safety requirements
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Benefits
Medical, dental, vision, and mental health coverage options
Competitive pay plus basic life insurance and matching 401(k) contributions
Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday
Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and more
#J-18808-Ljbffr
Leasing Consultant
Salary:
$21 to $23 per hour. A 20% housing discount is available!
Schedule:
Weekends required
About the Leasing Consultant Position We’re looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Focus on the needs of others by listening, understanding, and showing empathy and respect
Provide excellent customer service to prospective and current residents and promote a quality living experience for all
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes
Ensure model apartments are in touring condition
Orient prospective and current residents to the property, process renewal paperwork, and deliver documentation to current residents on a monthly basis
Maintain accurate and detailed records of traffic activity by entering applicable information into the computer
Follow up with all prospective residents via phone, mail, or email
Convert phone traffic into scheduled appointments with prospective residents to tour the property
Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating move‑in/out needs and schedules with the maintenance team
Create and maintain confidential resident files, including reviewing move‑in paperwork with new residents
Complete weekly leasing reports accurately and timely
Ensure all open and close procedures are completed daily
Assist with ongoing resident relations throughout the occupant’s tenancy by ensuring requests are responded to promptly
Responsible for shopping competitive properties
Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need repairing
Assist with processing work order requests for residents and ensure work is completed in a timely manner
Support management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed
May be asked to assist with planning and implementing resident activities to increase resident retention
Comply with all company policies, applicable health and safety rules and regulations, and local, state, and federal laws
Perform other duties as assigned
Education and Experience
High school diploma is required
Minimum one year of previous sales experience is preferred
One year of previous residential leasing experience is preferred
Skills and Requirements
Excellent customer service and interpersonal skills with the ability to relate to others
Prior experience in Yardi Voyager or another equivalent system is preferred
Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Excellent interpersonal skills to effectively and sensitively communicate with all levels of management
Sensitivity to confidential matters
Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency
Ability to relay technical concerns with adequate detail, quickly and accurately
Capability to read, write, comprehend, and converse in English
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key tracker system
Strong organizational and time‑management skills
Ability to cope with and defuse situations involving angry or difficult people
Must maintain a valid driver’s license, clean driving record, and current auto insurance
Must comply with all safety requirements
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Benefits
Medical, dental, vision, and mental health coverage options
Competitive pay plus basic life insurance and matching 401(k) contributions
Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday
Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and more
#J-18808-Ljbffr