Call Center Representative
TEKsystems, Worth, IL, United States
Are you passionate about helping people navigate their financial journeys? Do you thrive in fast‑paced environments where every conversation matters? As an Inbound Financial Services Representative you’ll be the trusted first point of contact for clients seeking support, guidance, and solutions for their banking needs.
What You’ll Do
Handle inbound calls and assist clients with account inquiries, transactions, and everyday banking needs.
Create meaningful, personalized conversations that build trust and deepen client relationships.
Understand client needs, resolve issues efficiently, and recommend simple, effective solutions.
Educate clients on a wide range of banking products, including accounts, credit cards, loans, investments, and protection products.
Guide clients through digital banking tools and features, empowering them to bank with confidence anytime, anywhere.
Partner with internal specialists and refer clients when additional expertise supports their financial goals.
What We’re Looking For
Strong client‑first mindset
Bachelor’s degree preferred
Excellent communication and listening skills
Adaptability and flexibility in a fast‑paced environment
Proven problem‑solving abilities
Comfort using digital tools and technology
Pay & Benefits The pay range for this position is $20.00 – $20.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location Contract position based out of Worth, IL, fully remote.
Workplace Type This is a fully remote position.
Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
What You’ll Do
Handle inbound calls and assist clients with account inquiries, transactions, and everyday banking needs.
Create meaningful, personalized conversations that build trust and deepen client relationships.
Understand client needs, resolve issues efficiently, and recommend simple, effective solutions.
Educate clients on a wide range of banking products, including accounts, credit cards, loans, investments, and protection products.
Guide clients through digital banking tools and features, empowering them to bank with confidence anytime, anywhere.
Partner with internal specialists and refer clients when additional expertise supports their financial goals.
What We’re Looking For
Strong client‑first mindset
Bachelor’s degree preferred
Excellent communication and listening skills
Adaptability and flexibility in a fast‑paced environment
Proven problem‑solving abilities
Comfort using digital tools and technology
Pay & Benefits The pay range for this position is $20.00 – $20.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location Contract position based out of Worth, IL, fully remote.
Workplace Type This is a fully remote position.
Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr