Account Manager, Small Pharma
IQVIA, Parsippany, NJ, United States
About the Role
IQVIA is seeking an Account Manager to support our Small Pharma Segment, managing a portfolio of 20–30 pharmaceutical clients. The role serves as the primary point of contact for assigned accounts and focuses on client satisfaction, revenue growth, and adoption of IQVIA’s data assets and commercial offerings.
Key Responsibilities
Serve as the primary point of contact for assigned Small Pharma accounts, owning client relationship health and satisfaction.
Manage day-to-day client interactions, scope management, expectation setting, issue resolution, and escalation mitigation.
Proactively identify opportunities to reshape scope, reframe client needs, and expand engagement value.
Promote and sell IQVIA data assets and broader commercial solutions to existing clients through value-based, consultative conversations.
Identify new revenue opportunities within assigned accounts and support value-added sales initiatives.
Partner with internal sales specialists and solution teams to bring the right offering to each client.
Own contracting, invoicing, and commercial administration for assigned accounts.
Coordinate closely with cross-functional teams (Sales, Delivery, Analytics, Legal, Finance, etc.) to ensure seamless execution and service delivery.
Broker appropriate internal support across the broader IQVIA network based on client needs.
Host and participate in internal business reviews and account planning sessions.
Represent IQVIA at client meetings, conferences, and IQVIA-sponsored events.
Build trusted relationships with client stakeholders and position IQVIA as a long-term strategic partner.
Qualifications & Experience
Bachelor’s degree required.
3–6 years of experience in the life sciences industry.
Experience in account management, client services, sales, or commercial roles.
Demonstrated ability to manage multiple accounts and priorities simultaneously.
Strong communication, relationship‑building, negotiation, and problem-solving skills.
Preferred
Experience selling data, analytics, or commercial solutions into pharmaceutical or biotech clients.
Familiarity with life sciences commercial models, data assets, or market access/commercial strategy.
Experience working cross-functionally within a matrixed organization.
Core Skills & Competencies
Client relationship management and consultative selling.
Commercial acumen and value-based sales approach.
Contracting, invoicing, and account operations.
Conflict management and escalation resolution.
Strong organizational, analytical, and communication skills.
Ability to work effectively in a fast‑paced, dynamic environment.
Location Requirement You must reside within the country where this position is posted in order to be eligible for this remote role.
EEO Statement IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Compensation The potential base pay range for this role, when annualized, is $73,000.00 - $182,600.00.
Additional compensation may include incentive plans, bonuses, and other benefits.
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Key Responsibilities
Serve as the primary point of contact for assigned Small Pharma accounts, owning client relationship health and satisfaction.
Manage day-to-day client interactions, scope management, expectation setting, issue resolution, and escalation mitigation.
Proactively identify opportunities to reshape scope, reframe client needs, and expand engagement value.
Promote and sell IQVIA data assets and broader commercial solutions to existing clients through value-based, consultative conversations.
Identify new revenue opportunities within assigned accounts and support value-added sales initiatives.
Partner with internal sales specialists and solution teams to bring the right offering to each client.
Own contracting, invoicing, and commercial administration for assigned accounts.
Coordinate closely with cross-functional teams (Sales, Delivery, Analytics, Legal, Finance, etc.) to ensure seamless execution and service delivery.
Broker appropriate internal support across the broader IQVIA network based on client needs.
Host and participate in internal business reviews and account planning sessions.
Represent IQVIA at client meetings, conferences, and IQVIA-sponsored events.
Build trusted relationships with client stakeholders and position IQVIA as a long-term strategic partner.
Qualifications & Experience
Bachelor’s degree required.
3–6 years of experience in the life sciences industry.
Experience in account management, client services, sales, or commercial roles.
Demonstrated ability to manage multiple accounts and priorities simultaneously.
Strong communication, relationship‑building, negotiation, and problem-solving skills.
Preferred
Experience selling data, analytics, or commercial solutions into pharmaceutical or biotech clients.
Familiarity with life sciences commercial models, data assets, or market access/commercial strategy.
Experience working cross-functionally within a matrixed organization.
Core Skills & Competencies
Client relationship management and consultative selling.
Commercial acumen and value-based sales approach.
Contracting, invoicing, and account operations.
Conflict management and escalation resolution.
Strong organizational, analytical, and communication skills.
Ability to work effectively in a fast‑paced, dynamic environment.
Location Requirement You must reside within the country where this position is posted in order to be eligible for this remote role.
EEO Statement IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Compensation The potential base pay range for this role, when annualized, is $73,000.00 - $182,600.00.
Additional compensation may include incentive plans, bonuses, and other benefits.
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