Admissions & Marketing Liaison
Developmilledgeville, Milledgeville, GA, United States
Admissions & Marketing Liaison
STGi is currently seeking an Admissions & Marketing Liaison to provide services at our Georgia War Veterans Home.
JOB SUMMARY:
To promote the community census goals by developing partnerships with our external clients and the patients and families we serve while maintaining excellent working relationship with the organization's interdisciplinary team.
ESSENTIAL FUNCTIONS:
Develop and execute a regional sales plan.
In conjunction with the Executive Director and Admissions Director, develop and implement both short‑term and long‑term marketing and public relations programs for the facility.
Act as a liaison between GWVH and key health providers.
Gather sufficient pre‑admission data to determine resident level of care and the ability of the facility to properly care for the resident.
Interview potential residents and residents’ representatives to collect accurate data.
Complete pre‑admission and admission inquiry forms accurately.
Interact with discharge planners effectively to obtain appropriate resident information and determine if the Community can care for the resident adequately.
Identify potential residents whose needs can be met by the facility and accept reservations for resident accommodations in an accurate, organized manner.
Understand the facility's computer system and the software used in this department.
Analyze Quality Indicator information related to admissions, discharges, and resident case mix to develop and implement the marketing program.
Refer community and resident concerns to appropriate individuals.
Perform all duties as assigned effectively.
Follow admission, transfer and discharge policies and procedures.
Obtain required signatures on all admission forms.
Communicate an accurate facility census to all facility departments.
Keep accurate records of residents’ information and maintain confidentiality.
Notify appropriate facility departments when a resident is admitted, transferred, discharged or moved to another room.
Work cooperatively with all facility department supervisors and administrative staff.
Meet or exceed budgeted census goals.
Ensure timely and accurate completion of admissions contracts.
Complete accurate eligibility verification and entry into electronic medical record.
Collaboratively work with IDT and external referral sources.
Effectively work within the intake referral system.
REQUIRED EXPERIENCE AND SKILLS: An associate degree in a business‑related field or a minimum of two years experience in long‑term care admissions. Marketing experience preferred.
REQUIRED EDUCATION: An associate degree in a business‑related field preferred.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS: The position primarily involves standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight 5–10 lbs) and lifting (5–10 lbs). The position requires repetitive finger movements, hearing and talking on the phone and in person. Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, and interruptions while maintaining a pleasant attitude and working cooperatively as part of the health‑care team.
STGi offers a competitive benefits package including Medical, Dental, Vision, 401(k) with company match and generous PTO.
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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JOB SUMMARY:
To promote the community census goals by developing partnerships with our external clients and the patients and families we serve while maintaining excellent working relationship with the organization's interdisciplinary team.
ESSENTIAL FUNCTIONS:
Develop and execute a regional sales plan.
In conjunction with the Executive Director and Admissions Director, develop and implement both short‑term and long‑term marketing and public relations programs for the facility.
Act as a liaison between GWVH and key health providers.
Gather sufficient pre‑admission data to determine resident level of care and the ability of the facility to properly care for the resident.
Interview potential residents and residents’ representatives to collect accurate data.
Complete pre‑admission and admission inquiry forms accurately.
Interact with discharge planners effectively to obtain appropriate resident information and determine if the Community can care for the resident adequately.
Identify potential residents whose needs can be met by the facility and accept reservations for resident accommodations in an accurate, organized manner.
Understand the facility's computer system and the software used in this department.
Analyze Quality Indicator information related to admissions, discharges, and resident case mix to develop and implement the marketing program.
Refer community and resident concerns to appropriate individuals.
Perform all duties as assigned effectively.
Follow admission, transfer and discharge policies and procedures.
Obtain required signatures on all admission forms.
Communicate an accurate facility census to all facility departments.
Keep accurate records of residents’ information and maintain confidentiality.
Notify appropriate facility departments when a resident is admitted, transferred, discharged or moved to another room.
Work cooperatively with all facility department supervisors and administrative staff.
Meet or exceed budgeted census goals.
Ensure timely and accurate completion of admissions contracts.
Complete accurate eligibility verification and entry into electronic medical record.
Collaboratively work with IDT and external referral sources.
Effectively work within the intake referral system.
REQUIRED EXPERIENCE AND SKILLS: An associate degree in a business‑related field or a minimum of two years experience in long‑term care admissions. Marketing experience preferred.
REQUIRED EDUCATION: An associate degree in a business‑related field preferred.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS: The position primarily involves standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight 5–10 lbs) and lifting (5–10 lbs). The position requires repetitive finger movements, hearing and talking on the phone and in person. Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, and interruptions while maintaining a pleasant attitude and working cooperatively as part of the health‑care team.
STGi offers a competitive benefits package including Medical, Dental, Vision, 401(k) with company match and generous PTO.
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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