Loan Servicing Associate - Asset Based Lending
JPMorganChase, Charlotte, NC, United States
Job Description
Unlock your potential with us! Join a dynamic team in Commercial & Investment Banking where every transaction shapes the financial landscape and drives business success.
As a Loan Servicing Professional in Wholesale Lending Services, you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions. You will have direct contact with borrowers, lenders, and business partners, delivering excellence in the servicing experience with high levels of satisfaction.
Job Responsibilities
Provide deal origination and execution support to Asset Based Lending bank deal teams as the primary loan servicing contact for internal and external clients for issues and resolutions.
Administer excellence in the customer experience for both internal and external customers.
Provide feedback to deal structuring team on operational market trends and feasibility.
Read and interpret complex legal credit agreements and related documentation, working with attorneys when applicable.
Perform quality control on new deals, restructures, and amendments by verifying credit agreement accuracy and system set‑up.
Oversee loan activity (funding, re‑pricings, payments) as instructed by the client in accordance with credit agreements.
Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions.
Reconcile daily funding and payment activity, initiate and reconcile automated funds movement, and monitor and escalate past‑due principal, interest, and fees.
Required Qualifications, Capabilities, and Skills
5 or more years of Commercial or Asset Based Lending experience.
3 or more years of demonstrated exceptional customer service experience.
Thorough understanding of Treasury Products.
Excellent written and verbal communication skills.
Proven ability to collaborate with multiple stakeholders.
Strong analytical thinker capable of identifying connections between data and systems and articulating client impact.
Strong organizational skills able to function efficiently in a high‑volume, fast‑paced, deadline‑oriented environment while maintaining service level agreements.
Proficient in Microsoft Office, particularly Excel.
Highly motivated self‑starter.
Knowledge of reading and interpreting syndicated or bilateral credit pre/post‑close agreements.
Preferred Qualifications, Capabilities, and Skills
Experience with Loan IQ.
Bachelor's degree in business, finance, or accounting, with a preference for a data analytics minor. Proficiency in Excel Power Query, Alteryx, Python, and R is a plus.
Ability to analyze collateral, assess eligibility, ensure loan accuracy, process Borrowing Base certificates, review legal documents, and perform month‑end reconciliations. Five to seven years in accounting or finance, with Asset Based Lending automation experience.
Strong analytical skills, attention to detail, proficiency in Microsoft Office (especially Excel).
Excellent communication, teamwork, and multitasking abilities in a dynamic environment.
Experience with risk & control oversight or governance.
Experience in quality assurance and/or quality control.
Experience with process improvement and operational efficiency.
Additional Information
This role requires working in office five days a week.
Relocation assistance is not available.
Role is not eligible for H1B or immigration sponsorship.
Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.
Equal Employment Opportunity Statement JPMorgan Chase & Co. is an equal‑opportunity employer and values diversity and inclusion. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants’ and employees’ religious practices and medical conditions.
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As a Loan Servicing Professional in Wholesale Lending Services, you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions. You will have direct contact with borrowers, lenders, and business partners, delivering excellence in the servicing experience with high levels of satisfaction.
Job Responsibilities
Provide deal origination and execution support to Asset Based Lending bank deal teams as the primary loan servicing contact for internal and external clients for issues and resolutions.
Administer excellence in the customer experience for both internal and external customers.
Provide feedback to deal structuring team on operational market trends and feasibility.
Read and interpret complex legal credit agreements and related documentation, working with attorneys when applicable.
Perform quality control on new deals, restructures, and amendments by verifying credit agreement accuracy and system set‑up.
Oversee loan activity (funding, re‑pricings, payments) as instructed by the client in accordance with credit agreements.
Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions.
Reconcile daily funding and payment activity, initiate and reconcile automated funds movement, and monitor and escalate past‑due principal, interest, and fees.
Required Qualifications, Capabilities, and Skills
5 or more years of Commercial or Asset Based Lending experience.
3 or more years of demonstrated exceptional customer service experience.
Thorough understanding of Treasury Products.
Excellent written and verbal communication skills.
Proven ability to collaborate with multiple stakeholders.
Strong analytical thinker capable of identifying connections between data and systems and articulating client impact.
Strong organizational skills able to function efficiently in a high‑volume, fast‑paced, deadline‑oriented environment while maintaining service level agreements.
Proficient in Microsoft Office, particularly Excel.
Highly motivated self‑starter.
Knowledge of reading and interpreting syndicated or bilateral credit pre/post‑close agreements.
Preferred Qualifications, Capabilities, and Skills
Experience with Loan IQ.
Bachelor's degree in business, finance, or accounting, with a preference for a data analytics minor. Proficiency in Excel Power Query, Alteryx, Python, and R is a plus.
Ability to analyze collateral, assess eligibility, ensure loan accuracy, process Borrowing Base certificates, review legal documents, and perform month‑end reconciliations. Five to seven years in accounting or finance, with Asset Based Lending automation experience.
Strong analytical skills, attention to detail, proficiency in Microsoft Office (especially Excel).
Excellent communication, teamwork, and multitasking abilities in a dynamic environment.
Experience with risk & control oversight or governance.
Experience in quality assurance and/or quality control.
Experience with process improvement and operational efficiency.
Additional Information
This role requires working in office five days a week.
Relocation assistance is not available.
Role is not eligible for H1B or immigration sponsorship.
Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.
Equal Employment Opportunity Statement JPMorgan Chase & Co. is an equal‑opportunity employer and values diversity and inclusion. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants’ and employees’ religious practices and medical conditions.
#J-18808-Ljbffr