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Consumer Loan Processor II

TD Securities, Mount Laurel, NJ, United States


Work Location Mount Laurel, New Jersey, United States of America

Hours 40 hours per week

Pay Details $22.50 - $29.00 USD

Line of Business Personal & Commercial Banking

Job Description The Consumer Loan Processor II is primarily responsible for providing support to the lending areas by reviewing the accuracy of consumer loans from conditional approval to closing. This job is a Loan Originator and performs at least one of the following functions, or advertises or communicates that they can or will perform any of these functions, with an expectation of compensation or monetary gain: takes an application, arranges a consumer credit transaction, assists a consumer in applying or obtaining consumer credit, offers or negotiates consumer credit, otherwise obtains or makes an extension of consumer credit for another person.

Location Onsite – Mt Laurel, NJ; Columbia, SC; Lexington, SC; or Jacksonville, FL

Schedule Monday–Friday, 8:30 a.m. – 5 p.m.

Depth & Scope

Contacts customer directly to obtain conditions placed by lender or underwriter

Reviews all required support materials, such as titles, and flood certifications to prepare files for closing

Prepares required loan documentation for approved loan applications such as disclosures

Provides support to customers, branches and lending staff as needed

Assists in testing new systems and documentation software

Collects and reviews all conditions placed on loan by lender or underwriter

Contacts customers to collect and review additional information needed to close the loan as necessary

Answers phone calls in queue as well as personal line to assist customers

May assist in training the Loan Processor I

Advises customers regarding changes in rate and term.

Education & Experience

HS Diploma or GED required

No Certification(s)/License(s) required

1+ years loan documentation experience

Detail oriented

Working knowledge of Bank loan products and policies

Knowledge of lending software preferred

Proven ability to handle heavy workload and meet stringent deadlines

Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external

Working knowledge and understanding of regulations from different states

Strong PC skills

Flexible work schedule (rotation of nights and/or weekends as required)

Problem solving skills preferred

Ability to handle difficult conversations preferred

Ability to multitask and prioritize preferred

Customer Accountabilities

Maintains regular communication with the customer by phone or email depending on customer preference.

Employee/Team Accountabilities

Completes all annual required training on a timely basis

Accurately document conversations with customers in the loan fileEstablishes and follow up on due dates for documentation

OCC Language This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007. Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007. Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

Our Total Rewards Package The Total Rewards package includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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