Customer Service & Sales Specialist (Manufacturing / Industrial)
MOHR Talent, Beech Grove, IN, United States
Customer Service & Sales Specialist (Manufacturing / Industrial)
Beech Grove, IN | $23–$25/hour | Full Benefits | Growth Opportunity
Why This Role is for You If you bring experience from a
manufacturing or industrial environment
and enjoy both
customer service AND inside sales , this is the perfect hybrid role.
You’ll support customers, drive revenue through upselling, and play a key role in keeping operations running smoothly.
What You’ll Be Doing
Manage inbound customer inquiries, quotes, and order requests
Provide pricing, availability, and lead times based on production schedules
Identify
upsell and cross-sell opportunities
to drive revenue
Coordinate with production, shipping, and sales teams
Track orders and proactively communicate updates
Handle returns, credits, and issue resolution
Maintain CRM records and generate Excel reports
What We’re Looking For
2+ years of inside sales and/or customer service experience REQUIRED
Manufacturing, industrial, or distribution background strongly preferred
Experience with quoting, pricing, and order processing
Strong communication and customer relationship skills
CRM experience (Salesforce preferred) + Excel reporting
Ability to multitask in a fast-paced environment
Bilingual is a plus
What You’ll Get
$23–$25/hour + full benefits
Growth into Account Manager or Sales roles
Stable, team-oriented industrial environment
Exposure to operations + sales
MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com
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Why This Role is for You If you bring experience from a
manufacturing or industrial environment
and enjoy both
customer service AND inside sales , this is the perfect hybrid role.
You’ll support customers, drive revenue through upselling, and play a key role in keeping operations running smoothly.
What You’ll Be Doing
Manage inbound customer inquiries, quotes, and order requests
Provide pricing, availability, and lead times based on production schedules
Identify
upsell and cross-sell opportunities
to drive revenue
Coordinate with production, shipping, and sales teams
Track orders and proactively communicate updates
Handle returns, credits, and issue resolution
Maintain CRM records and generate Excel reports
What We’re Looking For
2+ years of inside sales and/or customer service experience REQUIRED
Manufacturing, industrial, or distribution background strongly preferred
Experience with quoting, pricing, and order processing
Strong communication and customer relationship skills
CRM experience (Salesforce preferred) + Excel reporting
Ability to multitask in a fast-paced environment
Bilingual is a plus
What You’ll Get
$23–$25/hour + full benefits
Growth into Account Manager or Sales roles
Stable, team-oriented industrial environment
Exposure to operations + sales
MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com
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