Parts Specialist Counter
Ohio Cat, Columbus, OH, United States
Description
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!
Job Summary The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, such as receiving parts calls, greeting and assisting walk‑in customers, completing all paperwork and processing it accordingly, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks surrounding contamination control and strongly focus on safety.
Essential Functions and Responsibilities
Highly motivated
Excellent communication skills, both verbal and written
Provide excellent customer service
Good computer skills, including Microsoft applications
Strong attention to detail
Minimum Skills And Qualifications
High School Diploma or equivalent
One or more years of warehouse and inventory experience, some of which should have been in a mechanical parts environment
Knowledge and experience with CAT heavy equipment and diesel engine parts preferred
Employee Benefits
401(k) Match and Employer Discretionary Contribution
Two different Health Insurance options, including an HSA health insurance option with a dollar‑for‑dollar match up to $1,200.00 per year
Dental and Vision Insurance
Credit Union Access
Life Insurance, Short‑Term Disability, and Long‑Term Disability
Scholarship opportunities for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation
Company SuccessShare bonuses
Physical Requirements Lifting/Carrying 40 lbs.; lift/carry and 50 lb pulling; standing/sitting up and down stairs, standing, sitting, and climbing into machines; dexterity normal; repetitive motions frequent movement requiring hands, wrists, and fingers; noise level usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.
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Job Summary The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, such as receiving parts calls, greeting and assisting walk‑in customers, completing all paperwork and processing it accordingly, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks surrounding contamination control and strongly focus on safety.
Essential Functions and Responsibilities
Highly motivated
Excellent communication skills, both verbal and written
Provide excellent customer service
Good computer skills, including Microsoft applications
Strong attention to detail
Minimum Skills And Qualifications
High School Diploma or equivalent
One or more years of warehouse and inventory experience, some of which should have been in a mechanical parts environment
Knowledge and experience with CAT heavy equipment and diesel engine parts preferred
Employee Benefits
401(k) Match and Employer Discretionary Contribution
Two different Health Insurance options, including an HSA health insurance option with a dollar‑for‑dollar match up to $1,200.00 per year
Dental and Vision Insurance
Credit Union Access
Life Insurance, Short‑Term Disability, and Long‑Term Disability
Scholarship opportunities for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation
Company SuccessShare bonuses
Physical Requirements Lifting/Carrying 40 lbs.; lift/carry and 50 lb pulling; standing/sitting up and down stairs, standing, sitting, and climbing into machines; dexterity normal; repetitive motions frequent movement requiring hands, wrists, and fingers; noise level usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.
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