Business Relationship Manager | Full-Time | Denver Tech Center
Oak View Group, Denver, CO, United States
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary The Business Relationship Manager for sales & marketing acts as the strategic interface between the IT department and OVG’s diverse sales and marketing departments, ensuring that technology solutions, services, and support align with business needs and objectives. They work to understand business requirements, serve as an advocate for their business area, and ensure that technology solutions contribute to the success of the organization. This role is crucial in fostering a productive partnership between IT and the business, enabling the organization to identify and leverage technology effectively to achieve its goals.
This role pays an annual salary of $114,485-$148,830 and is bonus eligible.
Benefits Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until July 10, 2026.
Responsibilities
Serve as the primary point of contact between IT and the Sales & Marketing functions.
Maintain a deep understanding of the business units’ strategies, objectives, and challenges.
Advocate for the business units’ needs to ensure alignment with overall technology strategies.
Identify and assess technology needs and opportunities, then develop technology roadmaps that align with the business units’ strategic goals.
Manage the prioritization of technology projects, ensuring that resources are allocated to initiatives that deliver the highest value to the business.
Oversee the delivery of technology projects, ensuring they meet business requirements, timelines, and budgets.
Monitor the performance and effectiveness of technical and operational solutions, ensuring they meet the needs of the business.
Drive change management efforts to ensure successful adoption of new technologies and processes.
Assist in the development of technology budgets for business units that are aligned with business needs and strategic goals.
Monitor technology spending and ensure cost-effective delivery of technology services.
Track and report on the performance of technology services, projects, and initiatives against agreed-upon KPIs and SLAs.
Qualifications
Bachelor’s degree in Information Technology, Business Administration, or a related field, or equivalent.
Minimum of 3-5 years of experience in IT business relationship management, IT project management, or a related role.
2+ years as a CRM analyst or administrator using Salesforce.
Experience with common industry integrations and vendors, including Ticketmaster Archtics, ZoomInfo, Tableau, and KORE.
Proven experience in managing relationships between IT and business units.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical and problem‑solving abilities.Ability to present technical and functional information concisely that explains the issues at hand, including options for the team to discuss for problem resolution.
Proven ability to manage multiple projects and priorities in a fast‑paced environment.
Experience with change management and business process improvement.
Diversity and Inclusion At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Position Summary The Business Relationship Manager for sales & marketing acts as the strategic interface between the IT department and OVG’s diverse sales and marketing departments, ensuring that technology solutions, services, and support align with business needs and objectives. They work to understand business requirements, serve as an advocate for their business area, and ensure that technology solutions contribute to the success of the organization. This role is crucial in fostering a productive partnership between IT and the business, enabling the organization to identify and leverage technology effectively to achieve its goals.
This role pays an annual salary of $114,485-$148,830 and is bonus eligible.
Benefits Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until July 10, 2026.
Responsibilities
Serve as the primary point of contact between IT and the Sales & Marketing functions.
Maintain a deep understanding of the business units’ strategies, objectives, and challenges.
Advocate for the business units’ needs to ensure alignment with overall technology strategies.
Identify and assess technology needs and opportunities, then develop technology roadmaps that align with the business units’ strategic goals.
Manage the prioritization of technology projects, ensuring that resources are allocated to initiatives that deliver the highest value to the business.
Oversee the delivery of technology projects, ensuring they meet business requirements, timelines, and budgets.
Monitor the performance and effectiveness of technical and operational solutions, ensuring they meet the needs of the business.
Drive change management efforts to ensure successful adoption of new technologies and processes.
Assist in the development of technology budgets for business units that are aligned with business needs and strategic goals.
Monitor technology spending and ensure cost-effective delivery of technology services.
Track and report on the performance of technology services, projects, and initiatives against agreed-upon KPIs and SLAs.
Qualifications
Bachelor’s degree in Information Technology, Business Administration, or a related field, or equivalent.
Minimum of 3-5 years of experience in IT business relationship management, IT project management, or a related role.
2+ years as a CRM analyst or administrator using Salesforce.
Experience with common industry integrations and vendors, including Ticketmaster Archtics, ZoomInfo, Tableau, and KORE.
Proven experience in managing relationships between IT and business units.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical and problem‑solving abilities.Ability to present technical and functional information concisely that explains the issues at hand, including options for the team to discuss for problem resolution.
Proven ability to manage multiple projects and priorities in a fast‑paced environment.
Experience with change management and business process improvement.
Diversity and Inclusion At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
#J-18808-Ljbffr