VP, Enterprise & Commercial Customer Success

A leading technology firm is seeking a Customer Success leader to drive the scaling of Customer Success across segments. This role involves owning the CSM and Service Manager dual role model, developing team members, and ensuring consistency in customer engagement strategies. Ideal candidates will have a strong background in Customer Success with extensive leadership experience and the ability to implement operational excellence across teams. This position is located in Redwood City, California. #J-18808-Ljbffr