Credit Representative
Corporate Website, Granite Heights, WI, United States
Job Summary
The Credit Representative is responsible for the collections of accounts receivable within the assigned credit area. The position works closely with their Credit Manager, credit staff, and sales to meet customer requirements and collection goals. Knowledge of construction lien laws and legal matters is a plus, in order to protect accounts receivable to minimize losses and maximize cash flow. The position must maintain good relations with all external and internal customers.
Job Responsibilities
Monitor, protect, and manage the company's investment in accounts receivable
Manage individual portfolio of customers for collections
Contact customers for accounts receivable balances and meeting daily call quota provided by management
File liens to protect accounts receivable under the assigned customer portfolio
Handle sensitive customer issues
Process and complete daily lien waivers and releases
Maintain a clean aging by resolving customer adjustments in a timely manner
Present collection updates to management on individual customers
Partner with all lines of business to ensure total customer satisfaction
Achieve monthly DSO and collection percentage goals
Qualifications
3 years collection background, preferred in commercial
2 years of directly related construction work experience preferred
Knowledge, Skills, and Abilities
Knowledge of PC Programs (Microsoft Office, Outlook, IBM Notes, SAP ECC, SAP CRM and web applications)
Construction lien law knowledge a plus
Organizational skills
Detail-oriented and thorough follow-up skills
Good interpersonal skills to interact with both internal and external customers
Manage time effectively to schedule and prioritize assignments
Manage time and tasks when dealing with emergencies
Working Conditions
Works in office and occasionally at plants, terminals, warehouses and other facilities
Sitting for extended periods of time
Must be comfortable working in a fast-paced, rapidly changing environment
May be required to work after hours and on weekends or holidays for project implementation
Physical Requirements
Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree
Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently
Job involves sitting most of the time, but also involves walking or standing for brief periods of time
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors
Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state and local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well.
EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
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Job Responsibilities
Monitor, protect, and manage the company's investment in accounts receivable
Manage individual portfolio of customers for collections
Contact customers for accounts receivable balances and meeting daily call quota provided by management
File liens to protect accounts receivable under the assigned customer portfolio
Handle sensitive customer issues
Process and complete daily lien waivers and releases
Maintain a clean aging by resolving customer adjustments in a timely manner
Present collection updates to management on individual customers
Partner with all lines of business to ensure total customer satisfaction
Achieve monthly DSO and collection percentage goals
Qualifications
3 years collection background, preferred in commercial
2 years of directly related construction work experience preferred
Knowledge, Skills, and Abilities
Knowledge of PC Programs (Microsoft Office, Outlook, IBM Notes, SAP ECC, SAP CRM and web applications)
Construction lien law knowledge a plus
Organizational skills
Detail-oriented and thorough follow-up skills
Good interpersonal skills to interact with both internal and external customers
Manage time effectively to schedule and prioritize assignments
Manage time and tasks when dealing with emergencies
Working Conditions
Works in office and occasionally at plants, terminals, warehouses and other facilities
Sitting for extended periods of time
Must be comfortable working in a fast-paced, rapidly changing environment
May be required to work after hours and on weekends or holidays for project implementation
Physical Requirements
Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree
Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently
Job involves sitting most of the time, but also involves walking or standing for brief periods of time
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors
Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state and local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well.
EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
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