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Director, Football Operations (Youth)

The Masons Group, Warrington, PA, United States


Sr Director, Football Operations (Youth Sports)

Youth Sports Organization | Full-Time | Hybrid (Work From Home + Regional Travel)

Must live within driving distance of Bucks County & Montgomery County, PA. Reports to: CEO

We are seeking a high-energy, hands-on Senior Director of Football Operations to lead and scale all Flag Football programming for a fast-growing youth sports organization. This newly created senior leadership role is designed for a proven operator who excels in multi-site sports management, program development, and high-volume operations. The successful candidate will serve as the primary operational leader for all Football programs across multiple regional locations, driving program performance, operational consistency, staff leadership, customer satisfaction, and sustainable growth while ensuring a top-tier experience for athletes, families, coaches, and volunteers. This is a physical, hands-on leadership role ideal for someone who thrives in the field, leads by example, and enjoys being actively involved in game-day operations, field setup, equipment management, and on-site leadership.

Work Model & Schedule

Hybrid work-from-home with regular regional travel

Frequent on-site presence during league operations, tournaments, training sessions, and special events

Evening and weekend availability required during active seasons

Must be comfortable with physical tasks, including field setup, equipment transport, and on-site operational support

Qualifications

7+ years of experience in youth sports leadership, multi-site operations, or program management

Proven team leadership and staff development experience

Strong operational, strategic, and financial acumen

Comfortable with hands-on, physical work in outdoor sports environments

Availability for evenings and weekends during active seasons

Preferred, not required

Experience scaling youth sports programs

Background in football, flag football, or field-based sports

Experience in both nonprofit and for-profit environments

Responsibilities Strategic Leadership & Organizational Growth

Lead the vision, strategy, and execution for all Football programs

Align program initiatives with the organization’s long-term growth strategy

Develop seasonal and annual operating plans, including expansion into new markets

Operational Excellence & Program Delivery

Oversee registration, scheduling, staffing, logistics, equipment, and game-day execution

Ensure on-time season launches, full staffing, and consistent program standards

Build and optimize SOPs, workflows, systems, and operational infrastructure

Team Leadership & Talent Development

Manage and mentor Directors, Site Leads, referees, and operational staff

Recruit, train, and retain high-performing leaders and volunteers

Foster a culture of accountability, communication, and continuous improvement

Coach, Volunteer & Staff Experience

Assist on recruitment, onboarding, and retention processes

Support leaders with training, performance management, and conflict resolution

Athlete & Family Experience

Own the end-to-end customer experience for athletes and parents

Resolve escalated issues with professionalism and fairness

Drive retention, satisfaction, and brand reputation

Growth, Innovation & Expansion

Help evaluate and support new locations, partnerships, and program offerings

Build scalable systems that support growth without compromising quality

Technology & Tools

Google Workspace (Sheets, Docs, Drive, Calendar, Gmail)

Microsoft Excel or Google Docs (data tracking, reporting)

Communication platforms (Slack, Email, Teams, text-based team apps)

Sports & League Management Platforms

LeagueApps

SportsEngine

TeamSnap

Stack Sports / Stack Team App

PlayMetrics

Crossbar

ArbiterSports

GameChanger

Hudl

Operational & On-Field Technology

Mobile check-in and scheduling apps

Digital scoring tools

Equipment or inventory tracking apps

Ability to manage spreadsheets, dashboards

Comfortable using technology to streamline workflows and improve program efficiency

Candidates with the following titles or backgrounds are strongly encouraged to apply:

Director of Sports Operations

Athletic Director

Sports Program Director

Regional Operations Manager

General Manager (Sports or Recreation)

Youth Sports League Director

Recreation Director / Recreation Manager

Sports Facility Manager

Director of Coaching

Football Program Coordinator

Sports Event Manager

Camp Director / Program Director

Parks & Recreation Leader

Sports Performance Manager

Club Sports Director

Multi-Site Operations Supervisor

Sports Development Manager

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