
Product Lead, Digital Customer Experience (Hybrid)
Grand Circle, Boston, MA, United States
A leading travel organization is seeking a Manager for Digital Customer Experience to enhance the traveler’s journey through data-driven strategies. This role focuses on leading a team of specialists, analyzing performance, and optimizing customer engagement. The ideal candidate has 5–7 years in digital merchandising or e-commerce and expertise in analytics and A/B testing. Offered is a hybrid work environment with a competitive salary range of $110,000 to $125,000, plus exceptional benefits including extensive PTO and travel discounts.
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