Assistant Director. Hospitals
Arts In Wilmington, Raleigh, NC, United States
**Agency**Dept of Health and Human Services**Division**State Operated Health Care Facilities**Job Classification Title**Human Services Asst Div Director II (NS)**Position Number**60043338**Grade**NC23The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Description of Work**The Division of State Operated Healthcare Facilities (DSOHF) plays a critical role in North Carolina's public behavioral health system. As the state's safety-net provider, DSOHF has the responsibility to deliver compassionate, high-quality treatment and habilitation services to individuals with the most complex mental health, developmental disability, neuro-medical, and substance use needs. Our
facilities provide care that transforms lives and strengthens communities.
The Assistant Division Director serves on DSOHF's Executive Leadership Team and provides strategic and operational leadership for three Joint Commission-accredited psychiatric hospitals and one psychiatric residential treatment facility. This role directly supervises facility leadership, oversees the statewide forensic program, and guides central office staff who support this system of
care.
This Role's Impact:
This position ensures that individuals with the most serious and complex behavioral health needs receive safe, effective, and person-centered care. You will shape statewide psychiatric service delivery, strengthen quality and safety across facilities, and ensure that programs operate with excellence, transparency, and accountability. Your leadership will directly influence the
experience, safety, and outcomes of the people served in North Carolina's highest-acuity treatment settings.
Key Responsibilities
• Provide operational oversight and strategic leadership for four statewide psychiatric facilities.
• Supervise hospital directors and provide guidance on quality, compliance, clinical operations, and workforce challenges.
• Interpret and implement federal and state regulations, ensuring facilities meet all required standards.
• Lead Division-wide initiatives that improve consistency, quality, and equity across facilities.
• Build and maintain strong partnerships with state agencies, legislators, regulatory bodies, advocates, and community stakeholders.
• Analyze data to drive decision-making, evaluate outcomes, and identify opportunities for improvement.
• Promote standardization, performance improvement, and evidence-informed practices across hospitals.
• Represent the state psychiatric hospitals to internal and external audiences, ensuring clear communication and alignment with DSOHF goals.
• Contribute to system-wide planning and resource allocation alongside other state agency leaders.**Knowledge Skills and Abilities/Management Preferences****Salary Range: $81,620.00 - $159,158.00****Recruitment Range: $115,000.00 - $130,000.00**Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.
The following Management Preferences are not required, but applicants that possess these skills are preferred:• Proficient in clinical and operational leadership within mental health, developmental disabilities, or substance use systems.
• Strong understanding of North Carolina's public MH/DD/SA system and its regulatory landscape with knowledge of Medicaid, Medicare, reimbursement structures, and budget management.
• Demonstrated success leading complex public service systems and integrating care across agencies.
• Expertise in quality improvement, data-driven decision-making, and outcome evaluation working with families, advocates, and provider networks to strengthen service delivery.
• Proven ability to supervise diverse clinical and administrative teams and build effective working relationships across sectors.**Posting closes at 11:59 p.m. the night before the end date****About the NC Department of Health and Human Services (DHHS):**The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Compensation and Benefits:**The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for state . **Supplemental Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.**Application Process****Be sure to complete the application in its entirety.** *Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.* Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions.
Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified #J-18808-Ljbffr
facilities provide care that transforms lives and strengthens communities.
The Assistant Division Director serves on DSOHF's Executive Leadership Team and provides strategic and operational leadership for three Joint Commission-accredited psychiatric hospitals and one psychiatric residential treatment facility. This role directly supervises facility leadership, oversees the statewide forensic program, and guides central office staff who support this system of
care.
This Role's Impact:
This position ensures that individuals with the most serious and complex behavioral health needs receive safe, effective, and person-centered care. You will shape statewide psychiatric service delivery, strengthen quality and safety across facilities, and ensure that programs operate with excellence, transparency, and accountability. Your leadership will directly influence the
experience, safety, and outcomes of the people served in North Carolina's highest-acuity treatment settings.
Key Responsibilities
• Provide operational oversight and strategic leadership for four statewide psychiatric facilities.
• Supervise hospital directors and provide guidance on quality, compliance, clinical operations, and workforce challenges.
• Interpret and implement federal and state regulations, ensuring facilities meet all required standards.
• Lead Division-wide initiatives that improve consistency, quality, and equity across facilities.
• Build and maintain strong partnerships with state agencies, legislators, regulatory bodies, advocates, and community stakeholders.
• Analyze data to drive decision-making, evaluate outcomes, and identify opportunities for improvement.
• Promote standardization, performance improvement, and evidence-informed practices across hospitals.
• Represent the state psychiatric hospitals to internal and external audiences, ensuring clear communication and alignment with DSOHF goals.
• Contribute to system-wide planning and resource allocation alongside other state agency leaders.**Knowledge Skills and Abilities/Management Preferences****Salary Range: $81,620.00 - $159,158.00****Recruitment Range: $115,000.00 - $130,000.00**Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.
The following Management Preferences are not required, but applicants that possess these skills are preferred:• Proficient in clinical and operational leadership within mental health, developmental disabilities, or substance use systems.
• Strong understanding of North Carolina's public MH/DD/SA system and its regulatory landscape with knowledge of Medicaid, Medicare, reimbursement structures, and budget management.
• Demonstrated success leading complex public service systems and integrating care across agencies.
• Expertise in quality improvement, data-driven decision-making, and outcome evaluation working with families, advocates, and provider networks to strengthen service delivery.
• Proven ability to supervise diverse clinical and administrative teams and build effective working relationships across sectors.**Posting closes at 11:59 p.m. the night before the end date****About the NC Department of Health and Human Services (DHHS):**The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Compensation and Benefits:**The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for state . **Supplemental Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.**Application Process****Be sure to complete the application in its entirety.** *Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.* Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions.
Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified #J-18808-Ljbffr