Senior Event Manager (Task Force) - Millennium Hilton New York One UN Plaza
Hilton Worldwide, Inc., New York, NY, United States
Job Description - Senior Event Manager (Task Force) - Millennium Hilton New York One UN Plaza (HOT0CGPO)
Job Description
Senior Event Manager (Task Force) - Millennium Hilton New York One UN Plaza Job Number:
HOT0CGPO
Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.
Shift Pattern: Monday - Friday 9am - 5pm
Salary Range: $100,000 - $104,000 / annually
What are the benefits of working with Hilton?
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing? As an Event Manager, you would be responsible for soliciting, securing and responding to customer inquiries regarding the purchase of food and beverage and use of event facilities.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Solicit, secure and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel.
Direct customer relationships in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
Analyze customers’ service and product needs and financial issues of in-house groups; authorize appropriate resolution of customers’ concerns while maintaining profitability.
Negotiate pricing and terms and conditions of products, labor and services not specifically articulated in master agreement covering the event; possess authority to negotiate terms and pricing of service agreements with companies and organizations affiliated with group business as well as vendor partner agreements.
Direct customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups; represent the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
Host and entertain clients, conduct property tours, promote facilities and services and draft contracts.
Communicate with and provide direction and supervision to team members to execute catering events.
Respond to special guest requests in a timely, friendly and efficient manner.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. We look for demonstration of the following Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr
Job Description
Senior Event Manager (Task Force) - Millennium Hilton New York One UN Plaza Job Number:
HOT0CGPO
Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.
Shift Pattern: Monday - Friday 9am - 5pm
Salary Range: $100,000 - $104,000 / annually
What are the benefits of working with Hilton?
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing? As an Event Manager, you would be responsible for soliciting, securing and responding to customer inquiries regarding the purchase of food and beverage and use of event facilities.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Solicit, secure and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel.
Direct customer relationships in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
Analyze customers’ service and product needs and financial issues of in-house groups; authorize appropriate resolution of customers’ concerns while maintaining profitability.
Negotiate pricing and terms and conditions of products, labor and services not specifically articulated in master agreement covering the event; possess authority to negotiate terms and pricing of service agreements with companies and organizations affiliated with group business as well as vendor partner agreements.
Direct customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups; represent the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
Host and entertain clients, conduct property tours, promote facilities and services and draft contracts.
Communicate with and provide direction and supervision to team members to execute catering events.
Respond to special guest requests in a timely, friendly and efficient manner.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. We look for demonstration of the following Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr