Parts Counter Salesperson, Aliquippa, PA.
Hill International Trucks & Hill Idealease, Phila, PA, United States
Description
Hill International Trucks, the Tri‑State area’s largest medium‑ and heavy‑duty truck and trailer dealership, is looking for a full‑time Parts Counter Salesperson. The primary responsibility is selling parts to all customers over the counter, through the shop, or by phone. The employee assists customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Job Type Full-time
Responsibilities
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, provides price quotes and other information.
Reviews body shop estimates to ensure that the parts ordered are correct and all pricing is in line with the estimate.
Provides a high level of service to internal and external customers.
Pulls and fills orders from stock.
Notifies parts manager of out‑of‑stock parts or shop materials that need immediate attention.
Locates out‑of‑stock parts from outside sources and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special‑ordered parts have been received.
Notifies the body shop when all parts have arrived and when they will be delivered.
Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
Follows up on back‑ordered parts.
Verifies will‑call and back‑order files weekly and returns items to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Ensures that all internal requests for parts are billed on repair orders.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified.
Issues and tracks requested shop tools from technicians.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special‑order parts.
Sets up orders for daily shipment, delivery, or pick‑up.
Solicits assigned accounts by phone.
Maintains clean and uncluttered front and rear counter areas.
Cleans computer terminals and printers daily.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost‑sales tracking program.
Maintains professional appearance.
Hours & Pay
Mon‑Fri 7:00 am‑4:30 pm & rotation of Saturdays 8:00 am‑4:00 pm as needed.
Salary: $45 000–55 000 plus bonus incentives (based on experience).
Physical and Environmental Conditions
Requires standing for long periods.
Requires accurate, knowledgeable, detailed work.
Frequent bending, stooping, reaching, twisting.
Requires frequent lifting of objects 5 to 80 pounds.
Frequent telephone use and professional phone etiquette.
Occasional lifting of objects over 80 pounds.
Must be able to communicate and work well with others in a fast‑paced environment.
Requires some work outdoors, in all types of weather conditions, for loading and unloading parts on/off trucks when necessary.
Benefits
Excellent pay (salary + bonuses) based on experience.
Medical, dental, and prescription drug coverage.
Regular performance reviews.
Management opportunities.
401 k with company match.
Paid time off for vacations and holidays.
Paid uniforms.
Qualifications
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prior experience in an automotive, heavy‑duty truck, or tractor parts sales role preferred.
Valid driver’s license.
Punctual, reliable and excellent work ethic and service standards.
Reliable transportation.
Ability to interpret vendor catalogs.
Ability to use parts department computer system, calculator, forklift and hand truck.
Ability to use mechanical tools such as crimpers, cutters, pliers, wrenches, and tape measures.
Ability to pass a pre‑employment drug screening, and background check.
Equal Opportunity Employer Hill International Trucks (Or Other Entity Ford/Modern) is an equal‑opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to these factors.
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Job Type Full-time
Responsibilities
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, provides price quotes and other information.
Reviews body shop estimates to ensure that the parts ordered are correct and all pricing is in line with the estimate.
Provides a high level of service to internal and external customers.
Pulls and fills orders from stock.
Notifies parts manager of out‑of‑stock parts or shop materials that need immediate attention.
Locates out‑of‑stock parts from outside sources and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special‑ordered parts have been received.
Notifies the body shop when all parts have arrived and when they will be delivered.
Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
Follows up on back‑ordered parts.
Verifies will‑call and back‑order files weekly and returns items to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Ensures that all internal requests for parts are billed on repair orders.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified.
Issues and tracks requested shop tools from technicians.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special‑order parts.
Sets up orders for daily shipment, delivery, or pick‑up.
Solicits assigned accounts by phone.
Maintains clean and uncluttered front and rear counter areas.
Cleans computer terminals and printers daily.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost‑sales tracking program.
Maintains professional appearance.
Hours & Pay
Mon‑Fri 7:00 am‑4:30 pm & rotation of Saturdays 8:00 am‑4:00 pm as needed.
Salary: $45 000–55 000 plus bonus incentives (based on experience).
Physical and Environmental Conditions
Requires standing for long periods.
Requires accurate, knowledgeable, detailed work.
Frequent bending, stooping, reaching, twisting.
Requires frequent lifting of objects 5 to 80 pounds.
Frequent telephone use and professional phone etiquette.
Occasional lifting of objects over 80 pounds.
Must be able to communicate and work well with others in a fast‑paced environment.
Requires some work outdoors, in all types of weather conditions, for loading and unloading parts on/off trucks when necessary.
Benefits
Excellent pay (salary + bonuses) based on experience.
Medical, dental, and prescription drug coverage.
Regular performance reviews.
Management opportunities.
401 k with company match.
Paid time off for vacations and holidays.
Paid uniforms.
Qualifications
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prior experience in an automotive, heavy‑duty truck, or tractor parts sales role preferred.
Valid driver’s license.
Punctual, reliable and excellent work ethic and service standards.
Reliable transportation.
Ability to interpret vendor catalogs.
Ability to use parts department computer system, calculator, forklift and hand truck.
Ability to use mechanical tools such as crimpers, cutters, pliers, wrenches, and tape measures.
Ability to pass a pre‑employment drug screening, and background check.
Equal Opportunity Employer Hill International Trucks (Or Other Entity Ford/Modern) is an equal‑opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to these factors.
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