MSR I - South SLC County
UCCU, Sandy, UT, United States
MSR I - South SLC County
Responsible for providing an excellent member experience in every aspect of the position. Provides a wide range of banking services. Assists members with their financial goals by offering needs based, appropriate Credit Union products and services. Creates and enhances long-term relationships with both new and existing members. Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and precisely following all branch opening and closing procedures. Diligently works to increase job knowledge and performance through continuing education, training courses, and assigned certification program(s). Ensures that members and prospective members are promptly and professionally served. Provides general Credit Union information and cross-sells products and services effectively. EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Knowledge of Credit Union account and loan services, policies, and procedures. Understanding of related legal and regulatory standards and required documentation. Knowledge of consumer banking practices. EXPERIENCE REQUIRED: 1-3 of similar or related experience. SKILLS/ABILITIES: Excellent member service, communication, and public relations skills. Professional appearance and attitude. Strong analytical and financial skills. Ability to operate related computer applications, and other business equipment including computer, printer, telephone, calculator, and notary stamp, if applicable. Good typing skills.
Responsible for providing an excellent member experience in every aspect of the position. Provides a wide range of banking services. Assists members with their financial goals by offering needs based, appropriate Credit Union products and services. Creates and enhances long-term relationships with both new and existing members. Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens auxiliary accounts and provides a variety of account services including, check processing, deposits, withdrawals, loan payments, Visa gift card creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and precisely following all branch opening and closing procedures. Diligently works to increase job knowledge and performance through continuing education, training courses, and assigned certification program(s). Ensures that members and prospective members are promptly and professionally served. Provides general Credit Union information and cross-sells products and services effectively. EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Knowledge of Credit Union account and loan services, policies, and procedures. Understanding of related legal and regulatory standards and required documentation. Knowledge of consumer banking practices. EXPERIENCE REQUIRED: 1-3 of similar or related experience. SKILLS/ABILITIES: Excellent member service, communication, and public relations skills. Professional appearance and attitude. Strong analytical and financial skills. Ability to operate related computer applications, and other business equipment including computer, printer, telephone, calculator, and notary stamp, if applicable. Good typing skills.