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National Account Director

RelaDyne, Houston, TX, USA

Job type: Full Time


Job Objective Provide commercial management to the National Accounts team, specifically focused on the Commercial & Industrial segments. Drive differential growth among National Accounts team, both as an individual contributor and as a manager of National Account Associates.
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties requested by management.
Duties and Responsibilities Act as player coach for a team of professionals selling products and services for corporate accounts where a "One RelaDyne" approach is warranted
Co-manage a highly capable and talented team that is tightly aligned to the business, industry trends, and performance metrics
Co-manage a team of professionals to maximize sales for corporate accounts
Employ and demand a fact-based, analytical approach to all business decisions, with an emphasis on the financial performance of the team
Monitor key performance indicators, including establishment/refinement of best practices
Report on KPIs on a monthly, quarterly and annual basis for volume, UGM, and Contribution Margin at both the account, industry segment & team level
Ensure people, process, tools and culture of the team support the sales strategy and execute improvement plans to address any gaps
Develop and execute roadmap to provide a superior customer experience for Corporate Accounts
Develop highly professional sales relationships both internally and externally
Coordinate with senior & executive management on gallons needed to hit major oil goals and maximize program payouts
Responsible for planning, design and administration of policies, procedures, and programs in all areas
Work collectively with Centralized Purchasing, Product Line Management, Supply Chain and Logistics to determine lowest cost to serve and sales strategy for network
Collaborate with the Pricing Team to maximize margins where market allows and continue to implement a profitable pricing strategy within Corporate Accounts
Work with marketing, as requested and agreed upon, for supply contracts and RFQs
Coordinate order activity with customer service team(s)
Works with Centralized Credit Manager, for credit approvals on new accounts
Utilize & co-manage the effective accuracy & use of the Salesforce CRM
Continue to grow individual account portfolio, in addition to managing CAMs & KAMs
Other Attend necessary regional, corporate, and industry meetings
Represent the company in a professional manner at all times ensuring quality customer service
Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
Support corporate programs, goals, and initiatives of the company
Knowledge Skills and Abilities Prefer 5+ years of relevant industry experience
Prefer 10+ years of sales experience
Minimum education required— bachelor's degree in Business Administration or related field or related & relevant work experience.
Ability to travel 50%
Proven ability to translate business needs into growth.
Excellent verbal/written communication skills. Effective training and negotiating abilities and ability to deal constructively with conflicts. Must have a high degree of patience with the ability to recognize potential problems thru branches and how these relate to customers.
Computer skills, Word, Excel, Saleforce, PBI
Performance Measurements Budget achievement on Corporate Accounts
Annual year over year program growth in volume, UGMs & Contribution Margin
Unit Gross Margin by Account
Volume and Share of Wallet growth at target accounts
Cooperation and effective collaboration with all teams
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
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