Center Operations Director
Tier1usa, Phoenix, AZ, United States
Center Operations Director – Phoenix Encanto
Address: 3141 North 3rd Avenue, Phoenix, AZ, 85013, US
Compensation: $80,000.00 – $100,000.00 per year
Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life‑shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally‑appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play‑based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.
The
Center Operations Director (COD)
role is a high‑impact leadership position for someone early‑to‑mid career who is smart, ambitious, and ready to own real responsibility. This is not a back‑office role. You’ll run a center, lead a team, partner closely with clinicians, and directly influence growth, quality, and family experience.
Soar is growing rapidly, and many of our CODs grow into
multi‑site leadership, regional operations, or senior operational roles
as Soar continues to expand. If you’re looking for a role where you can learn quickly, be trusted early, and build a meaningful leadership career, this is it.
Responsibilities Running a High‑Performing Center
Act as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
Drive strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
Lead with calm, clarity, and professionalism in a fast‑paced environment
Creating an Exceptional Family Experience
Own all parts of the non‑clinical experience for caregivers
Build strong, supportive relationships with caregivers and ensure clear, timely communication
Drive strong attendance, engagement, and client satisfaction (NPS)
Deliver a smooth onboarding for new families
Manage the front desk and provide a warm welcome to clients, prospective clients, and teammates
Prepare families for diagnostics, assessments, and transitions with confidence and clarity
Leading and Developing People
Serve as the primary people leader for local staff, including clinicians and support team members
Coach, develop, and motivate team members
Partner closely with the lead clinician to support clinical excellence, team morale, and retention
Act as a trusted point of escalation and support for staff, knowing when to solve and when to elevate
Candidate Profile
Early‑to‑mid career with real responsibility experience
Enjoy running things, solving problems, and working with people
Detail‑oriented and big‑picture oriented
Motivated by mission and personal learning, ownership, and career trajectory
Qualifications
Previous people management experience leading high‑performing teams of 8‑10 or more people
2‑3+ years of managing strong operations
What We Offer
Base salary of $80,000.00 – $100,000.00 per year with annual bonus potential up to $32,000 based on center and individual performance
Student loan repayment and tuition reimbursement benefits
Priority access for in‑network mental health support through our partnership with Sol Mental Health
Tons of support from our multidisciplinary team
Direct exposure to senior leaders and multi‑site operators
A collaborative, high‑accountability environment where strong performers grow quickly
The chance to build something meaningful while building your career
Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.
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Address: 3141 North 3rd Avenue, Phoenix, AZ, 85013, US
Compensation: $80,000.00 – $100,000.00 per year
Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life‑shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally‑appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play‑based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.
The
Center Operations Director (COD)
role is a high‑impact leadership position for someone early‑to‑mid career who is smart, ambitious, and ready to own real responsibility. This is not a back‑office role. You’ll run a center, lead a team, partner closely with clinicians, and directly influence growth, quality, and family experience.
Soar is growing rapidly, and many of our CODs grow into
multi‑site leadership, regional operations, or senior operational roles
as Soar continues to expand. If you’re looking for a role where you can learn quickly, be trusted early, and build a meaningful leadership career, this is it.
Responsibilities Running a High‑Performing Center
Act as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
Drive strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
Lead with calm, clarity, and professionalism in a fast‑paced environment
Creating an Exceptional Family Experience
Own all parts of the non‑clinical experience for caregivers
Build strong, supportive relationships with caregivers and ensure clear, timely communication
Drive strong attendance, engagement, and client satisfaction (NPS)
Deliver a smooth onboarding for new families
Manage the front desk and provide a warm welcome to clients, prospective clients, and teammates
Prepare families for diagnostics, assessments, and transitions with confidence and clarity
Leading and Developing People
Serve as the primary people leader for local staff, including clinicians and support team members
Coach, develop, and motivate team members
Partner closely with the lead clinician to support clinical excellence, team morale, and retention
Act as a trusted point of escalation and support for staff, knowing when to solve and when to elevate
Candidate Profile
Early‑to‑mid career with real responsibility experience
Enjoy running things, solving problems, and working with people
Detail‑oriented and big‑picture oriented
Motivated by mission and personal learning, ownership, and career trajectory
Qualifications
Previous people management experience leading high‑performing teams of 8‑10 or more people
2‑3+ years of managing strong operations
What We Offer
Base salary of $80,000.00 – $100,000.00 per year with annual bonus potential up to $32,000 based on center and individual performance
Student loan repayment and tuition reimbursement benefits
Priority access for in‑network mental health support through our partnership with Sol Mental Health
Tons of support from our multidisciplinary team
Direct exposure to senior leaders and multi‑site operators
A collaborative, high‑accountability environment where strong performers grow quickly
The chance to build something meaningful while building your career
Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.
#J-18808-Ljbffr