Customer Service Representative (Jackson)
Net2Source (N2S), Jackson, MI, United States
Join a Global Leader in Workforce Solutions – Net2Source Inc.
Who We Are
Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Job Title:
Customer Service Representative Location:
Jackson, MI Onsite work Duration:
9+ Months Contract (Possible Extension) Pay Rate:
$20.00 – $23.00/hr on W2 Job Summary: The Customer Service Representative serves as the primary point of contact for customers and supports order processing activities. This role works closely with supply chain, operations, and finance teams to ensure accurate and timely order fulfillment while delivering excellent customer service. Key Responsibilities: Serve as the main point of contact for customer inquiries via phone and email Process and manage customer orders from entry to completion Coordinate with internal teams to resolve order issues and ensure timely delivery Track and manage the order-to-cash process Handle customer complaints and provide appropriate solutions Maintain accurate records in ERP systems (SAP preferred) Collect and communicate customer feedback to internal teams Required Qualifications: High school diploma required; bachelor’s degree preferred Minimum 2 years of customer service experience Strong communication and problem-solving skills Proficiency in Microsoft Office (Excel, Outlook) Basic knowledge of ERP systems; SAP preferred Work Schedule: Monday to Friday, 8:30 AM – 5:00 PM
Why Work With Us? We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition America’s Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by
Dallas Business Journal Spirit of Alliance Award by Agile1 Ready to Level Up Your Career? Click
Apply Now
and let’s make it happen.
Job Title:
Customer Service Representative Location:
Jackson, MI Onsite work Duration:
9+ Months Contract (Possible Extension) Pay Rate:
$20.00 – $23.00/hr on W2 Job Summary: The Customer Service Representative serves as the primary point of contact for customers and supports order processing activities. This role works closely with supply chain, operations, and finance teams to ensure accurate and timely order fulfillment while delivering excellent customer service. Key Responsibilities: Serve as the main point of contact for customer inquiries via phone and email Process and manage customer orders from entry to completion Coordinate with internal teams to resolve order issues and ensure timely delivery Track and manage the order-to-cash process Handle customer complaints and provide appropriate solutions Maintain accurate records in ERP systems (SAP preferred) Collect and communicate customer feedback to internal teams Required Qualifications: High school diploma required; bachelor’s degree preferred Minimum 2 years of customer service experience Strong communication and problem-solving skills Proficiency in Microsoft Office (Excel, Outlook) Basic knowledge of ERP systems; SAP preferred Work Schedule: Monday to Friday, 8:30 AM – 5:00 PM
Why Work With Us? We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition America’s Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by
Dallas Business Journal Spirit of Alliance Award by Agile1 Ready to Level Up Your Career? Click
Apply Now
and let’s make it happen.