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Global Director, End-User Services & IT Experience

The Walt Disney Company (Germany) GmbH, Burbank, CA, United States


A leading entertainment and technology company in California seeks a Director of End User Services. The role includes leading end-user computing initiatives and managing a global help desk. Responsibilities involve setting a vision aligned with business goals, overseeing hardware deployment, and ensuring high-quality user support. The ideal candidate has over 12 years of IT service delivery experience and expertise in Microsoft SCCM and ITIL processes. A Bachelor’s degree and strong leadership skills are required, with a salary range of $171,600 to $230,100 per year. #J-18808-Ljbffr