Director, Pharmaceutical Operations
Astera Cancer Care, Towson, MD, United States
Director, Pharmaceutical Operations page is loaded## Director, Pharmaceutical Operationslocations:
Towson, MDtime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
R-0000021428At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!**Job Description:**The **Director of Pharmaceutical Operations** reports to Chesapeake Urology Associates’ Chief Executive Officer and provides strategic, operational, and people leadership for the Chesapeake Urology Associates’ market. This role is responsible for leading the IOD and mixing teams, standardizing workflows, ensuring regulatory compliance, and driving operational performance across the multi-location practice. The ideal candidate combines strong leadership capabilities with deep expertise in in-office dispensing operations and intravenous medication handling and preparation.The Director is accountable for operational excellence, workforce leadership, regulatory integrity, and scalable process design across geographically distributed IOD and mixing operations. The role requires cross-functional collaboration with leadership, providers, clinic operations, revenue cycle, and compliance stakeholders.**Responsibilities**· Provide direct and indirect leadership to IOD and mixing assistants, including hiring, onboarding, performance management, coaching, and professional development· Establish staffing models, scheduling frameworks, and coverage strategies aligned with prescription volume, growth, and service-level expectations across multi-location practice· Develop competencies, standard work procedures, and training programs to ensure consistency across locations· Foster a culture of accountability, compliance, patient safety, and service excellence· Oversee end-to-end IOD workflows, including prescription intake, data entry, benefits investigation, prior authorization, financial assistance coordination, dispensing support, and logistics· Standardize processes to reduce variability, improve turnaround times, and enhance therapy initiation performance· Ensure prescriptions are processed in accordance with prescriber intent, payer requirements, and organizational standards· Drive resolution of operational bottlenecks, reimbursement barriers, and workflow inefficiencies· Serve as a subject-matter expert in in-office dispensing models, payer-driven requirements, and prescription lifecycle management· Provide operational guidance on high-cost, specialty, and limited-distribution medications· Support safe and compliant handling, storage, and workflow coordination for IV and sterile medications within practice settings· Ensure adherence to best practices for mixing of IV and sterile medications· Establish and monitor inventory for high-cost and specialty products, including cycle counts, expiration monitoring, and loss prevention· Ensure appropriate ordering, receiving, storage, and temperature management practices· Oversee medication movement, prescription pickup logistics, courier coordination, and documentation consistent with payer and PBM requirements· Ensure IOD operations comply with applicable federal and state regulatory requirements· Maintain compliance with DSCSA documentation, traceability, and drug handling requirements· Ensure staff adherence to REMS programs, documentation standards, and audit-sensitive workflows· Partner with compliance and leadership on audit readiness, inspections, corrective actions, and risk mitigation· Ensure effective utilization and standardization of adjudication platforms and electronic medical records· Lead implementation of workflow enhancements, system updates, and process automation initiatives· Identify technology-driven opportunities to improve accuracy, efficiency, and visibility· Monitor and manage key operational metrics, including:o Turnaround time to therapyo Prescription abandonment rateso Inventory accuracyo Patient and provider satisfaction· Use data-driven methods to identify trends, performance gaps, and improvement opportunities**Key Competencies**· Advanced knowledge of specialty medications and in-office dispensing operational models· Demonstrated leadership ability across distributed teams and multiple locations· Deep understanding of prescription adjudication, benefits investigation, prior authorization, and dispensing coordination· Strong expertise in high-cost medication workflows and inventory controls· Practical knowledge of sterile/IV medication handling considerations within clinic setting· Exceptional organizational, communication, and cross-functional collaboration skills· Ability to manage competing priorities while maintaining regulatory and operational precision· Strong analytical and problem-solving capabilities· High attention to detail and process discipline· Strong people management skills· Excellent project management skills with an emphasis on detail and follow-through· Excellent written and verbal communication and presentation skills· Excellent organizational skills· Ability to use computers and software applications (MS Office products)· Knowledge of medical & pharmacy benefit billing practices· Knowledge of accreditation standards and requirements**Qualifications**· BS in Pharmacy or PharmD (preferred)· Experience with Flatiron Health OncoEMR or Veradigm software (preferred)· Current unrestricted pharmacist license· Demonstrated experience with IOD operations, specialty medications, and advanced therapy workflows· Experience supporting sterile or IV medication workflows· Previous experience in a leadership role within pharmacy operations (3-5 years)· Experience with pharmacy adjudication softwareThis job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.**Job Type:** Full-Time
**Pay Range:** $130,000 - $160,000 annually
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date. Applications will be accepted until an offer has been extended and accepted.
**Equal Opportunity Employer:** Our Practice is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment background check. #J-18808-Ljbffr
Towson, MDtime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
R-0000021428At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!**Job Description:**The **Director of Pharmaceutical Operations** reports to Chesapeake Urology Associates’ Chief Executive Officer and provides strategic, operational, and people leadership for the Chesapeake Urology Associates’ market. This role is responsible for leading the IOD and mixing teams, standardizing workflows, ensuring regulatory compliance, and driving operational performance across the multi-location practice. The ideal candidate combines strong leadership capabilities with deep expertise in in-office dispensing operations and intravenous medication handling and preparation.The Director is accountable for operational excellence, workforce leadership, regulatory integrity, and scalable process design across geographically distributed IOD and mixing operations. The role requires cross-functional collaboration with leadership, providers, clinic operations, revenue cycle, and compliance stakeholders.**Responsibilities**· Provide direct and indirect leadership to IOD and mixing assistants, including hiring, onboarding, performance management, coaching, and professional development· Establish staffing models, scheduling frameworks, and coverage strategies aligned with prescription volume, growth, and service-level expectations across multi-location practice· Develop competencies, standard work procedures, and training programs to ensure consistency across locations· Foster a culture of accountability, compliance, patient safety, and service excellence· Oversee end-to-end IOD workflows, including prescription intake, data entry, benefits investigation, prior authorization, financial assistance coordination, dispensing support, and logistics· Standardize processes to reduce variability, improve turnaround times, and enhance therapy initiation performance· Ensure prescriptions are processed in accordance with prescriber intent, payer requirements, and organizational standards· Drive resolution of operational bottlenecks, reimbursement barriers, and workflow inefficiencies· Serve as a subject-matter expert in in-office dispensing models, payer-driven requirements, and prescription lifecycle management· Provide operational guidance on high-cost, specialty, and limited-distribution medications· Support safe and compliant handling, storage, and workflow coordination for IV and sterile medications within practice settings· Ensure adherence to best practices for mixing of IV and sterile medications· Establish and monitor inventory for high-cost and specialty products, including cycle counts, expiration monitoring, and loss prevention· Ensure appropriate ordering, receiving, storage, and temperature management practices· Oversee medication movement, prescription pickup logistics, courier coordination, and documentation consistent with payer and PBM requirements· Ensure IOD operations comply with applicable federal and state regulatory requirements· Maintain compliance with DSCSA documentation, traceability, and drug handling requirements· Ensure staff adherence to REMS programs, documentation standards, and audit-sensitive workflows· Partner with compliance and leadership on audit readiness, inspections, corrective actions, and risk mitigation· Ensure effective utilization and standardization of adjudication platforms and electronic medical records· Lead implementation of workflow enhancements, system updates, and process automation initiatives· Identify technology-driven opportunities to improve accuracy, efficiency, and visibility· Monitor and manage key operational metrics, including:o Turnaround time to therapyo Prescription abandonment rateso Inventory accuracyo Patient and provider satisfaction· Use data-driven methods to identify trends, performance gaps, and improvement opportunities**Key Competencies**· Advanced knowledge of specialty medications and in-office dispensing operational models· Demonstrated leadership ability across distributed teams and multiple locations· Deep understanding of prescription adjudication, benefits investigation, prior authorization, and dispensing coordination· Strong expertise in high-cost medication workflows and inventory controls· Practical knowledge of sterile/IV medication handling considerations within clinic setting· Exceptional organizational, communication, and cross-functional collaboration skills· Ability to manage competing priorities while maintaining regulatory and operational precision· Strong analytical and problem-solving capabilities· High attention to detail and process discipline· Strong people management skills· Excellent project management skills with an emphasis on detail and follow-through· Excellent written and verbal communication and presentation skills· Excellent organizational skills· Ability to use computers and software applications (MS Office products)· Knowledge of medical & pharmacy benefit billing practices· Knowledge of accreditation standards and requirements**Qualifications**· BS in Pharmacy or PharmD (preferred)· Experience with Flatiron Health OncoEMR or Veradigm software (preferred)· Current unrestricted pharmacist license· Demonstrated experience with IOD operations, specialty medications, and advanced therapy workflows· Experience supporting sterile or IV medication workflows· Previous experience in a leadership role within pharmacy operations (3-5 years)· Experience with pharmacy adjudication softwareThis job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.**Job Type:** Full-Time
**Pay Range:** $130,000 - $160,000 annually
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date. Applications will be accepted until an offer has been extended and accepted.
**Equal Opportunity Employer:** Our Practice is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment background check. #J-18808-Ljbffr