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ERP Functional Consultant

DualEntry, New York, NY, United States


Location: New York City HQ

As part of the CX team, you’ll own relationships with our customers and work alongside the growing CX team to deliver best‑in‑class customer experience from onboarding to go‑live and beyond.

Where you’ll create impact

You’ll own end‑to‑end ERP implementations and long‑term customer relationships

You’ll deliver best‑in‑class onboarding, go‑live execution, and ongoing CX excellence

You’ll collaborate with founders, product, and engineering to shape the roadmap based on real customer feedback

You’ll establish and evolve implementation methodologies, processes, and operational standards

You’ll challenge the status quo of what world‑class ERP customer success looks like

You’ll drive outcomes that meaningfully accelerate customer adoption and satisfaction

What sets you up for success

Hardcore work ethic and high agency

3–6+ years of experience in ERP implementations, ERP functional consulting, or accounting/advisory

Strong preference for an accounting or audit background (CPA or Big 4 is a major plus)

Deep understanding of ERP systems, finance workflows, and implementation best practices

You’re a customer‑service extraordinaire who loves solving complex problems

You thrive in fast‑moving, early‑stage environments with high ownership

How you operate

Pragmatic:

you like to move forward and make decisions based in reality (not theory). We don't debate if Cassandra has the most theoretical scalability -- we use Postgres until it breaks

Hard working:

'You can work long, hard, or smart, but [here] you can't choose two out of three' – Jeff Bezos. We wrote this job post during the weekend

Curious:

you love to learn, are highly curious about new frameworks and solutions to engineering problems

Fast‑moving:

you deploy daily, iterate quickly, and never wait for permission

Why you’ll thrive here

Significant

equity ownership

in one of the top AI companies in the world

You’re

joining early

and will grow with DualEntry

Your feedback shapes the product directly

High‑speed

culture

High‑trust environment with

high expectations

Ambitious

mission – ERP is one of the largest B2B software markets in the world ($220bn per year), this is a once in a lifetime opportunity to build the next generation ERP in an industry that has not seen new entrants in 30+ years

Equity:

$35,000+

15 PTO days + 12 public holidays

On‑site team culture – high collaboration, no bureaucracy

We'll cover relocation packages and make the move exciting, not painful!

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