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Settlements and Cash Specialist

Software Guidance & Assistance, Inc. (SGA, Inc.), Wayne, PA, United States


Software Guidance & Assistance, Inc. (SGA) is searching for a Settlements and Cash Specialist for a CONTRACT assignment with one of our premier Financial Services clients in Chesterbrook, PA.

Our team supports client’s post-trade processes including trade and global CCY cash settlement along with foreign exchange, mutual fund and physical certificate management. This role is based in the Chesterbrook, PA office and is part of a dual‑office structure with peers located in the Lisbon, Portugal offices of Securities Services. The team manages the daily flow of financial transactions, settlement and reporting between the client and the local market agent or international/central securities depositories. While the team’s volumes and daily activity is weighted towards the US market (DTC/NSCC, Fed), our coverage includes the fast‑growing global custody offering that is supported across regions.

Responsibilities

Status (before, on, and post contractual settle date), troubleshoot and settle transactions with service partners, external clients, agents/depository, and/or counterparties toward trade fail mitigation

Daily monitoring and deadline driven processing of incoming and outgoing transactional instructions from/to client and to/from agent/depository

Adherence to client Service Level Agreements/Descriptions (SLA/SLD)

Inquiry management, with attention to established timelines

Strict observance of Daily checklist, procedural and internal/regulatory/compliance/operation risk controls

Status and resolve cash and/or stock breaks between custody and client or agent/depository and custody along with any additional risk data as assigned by team lead/manager

Elevate potential risk – client, counterparty, reputational, financial, regulatory, etc. to team leads/manager with immediacy

Review OFAC/Sanction blocks of transactional activity and complete Compliance/Regulatory/Continuing Education ahead of assigned deadlines

Develop solutions with peers, service partners and IT to continually improve quality of service delivery, reporting, and transactional flows with attention toward cost effectiveness, automation, system enhancements, new products/services and efficiency

Involvement in client/agent/depo asset migrations, system UAT, industry changes, business continuity support, audits or significant production changes (note: will include some weekend coverage across the year in each location)

Actively participate and contribute to personal development and career development alongside the team lead/manager – training courses, research, BNP initiatives, etc.

Enrich fail, trade status, and/or client reporting and communicate with service partners toward delivering premier services, developing relationships, and improving the client experience; locally and with global peers across client facing and operational teams

Cross train with peers across global and US activities covered within the Settlements and Cash team for seamless solution delivery

Actively participate in projects – independently, with team/partners, and regionally

Required Skills

College/University degree

Experience in the financial services industry at a bank/broker, service provider or as a custodian

Familiarity with the trade lifecycle and industry participants to the process flow

Fed direct participant experience – 1 year or more

Preferred Skills

SWIFT messaging – securities, cash, reporting and FX message types

Client or Operational support experience for global agent network

Background in project lifecycle participation, delivery and reporting

Fedwire or CHIPs funds transfer experience

DTC experience (or global depository, ICSD)

Equal Employment Opportunity Statement SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

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