Multi-Site Leasing Specialist
Harbor Group Management Company, Austin, TX, United States
Job Summary
Harbor Group Management Company, a multi‑billion‑dollar real estate investment and property management firm, is seeking a passionate, goal‑oriented, creative Multi‑Site Leasing Specialist. The role focuses on showing and leasing apartments or townhomes to prospective residents and supporting overall property performance, including efficiency, turnover rate, occupancy, income and operating efficiency. The specialist will help maintain and upgrade the physical condition of the property and uphold all company policies, procedures and personnel directives.
Essential Duties and Responsibilities
Greet prospects pleasantly, maintain guest cards, and respond to leads.
Tour prospects around communities, maintain tour routes, demonstrate apartments, and close the sale.
Work renewal leases continuously and assist with lease transfers.
Follow all rental collection policies, including distributing notices and demand letters.
Respond to Distro emails and maintain Advance Day Daily.
Participate in resident retention programs and promotions and maintain on‑site resident relations.
Process applications, generate and review all leases for accuracy, and prepare and maintain complete resident files and checklists; strictly adhere to and follow all qualification standards.
Coordinate move‑ins; complete final vacant pre‑move‑in unit walks for all move‑ins; and complete move‑in and move‑out inspections.
Assist in physically walking and inspecting the property at least once daily, picking up paper, cigarette butts, etc., as needed.
Assist in completing information for work orders, contact residents if there is a delay in completing the work order, and ascertaining if completed work was done satisfactorily.
Maintain courteous communications with residents, applicants and representatives of other companies; maintain a professional demeanor in dress and conduct.
Maintain a thorough knowledge of the area where the properties are located, including shopping, schools, hospitals, etc.; be aware of competitors' rental rates, policies, and products.
Qualifications
High school diploma or general education degree (GED), plus one year of relevant experience or an equivalent combination of education and experience.
Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn and YouTube is preferred.
Good leasing and closing skills.
Proficient in Microsoft Office.
Strong organizational and communication skills.
Excellent interpersonal skills and a demonstrated team player.
Benefits
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions (including part‑time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company‑Paid Long‑Term Disability
Company‑Paid Life Insurance
Short‑Term Disability
Health Savings Account with Employer Contributions
Pre‑Tax Commuter Benefit (Corporate)
Wellness Perks (including part‑time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part‑time employees)
Employee Referral Program (including part‑time employees)
Employee Assistance Program (including part‑time employees)
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Veteran Friendly This position is open to veteran applicants.
Equal Opportunity Employer Harbor Group Management is proudly an Equal Opportunity Employer ("EOE/M/F/D/V"). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
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Essential Duties and Responsibilities
Greet prospects pleasantly, maintain guest cards, and respond to leads.
Tour prospects around communities, maintain tour routes, demonstrate apartments, and close the sale.
Work renewal leases continuously and assist with lease transfers.
Follow all rental collection policies, including distributing notices and demand letters.
Respond to Distro emails and maintain Advance Day Daily.
Participate in resident retention programs and promotions and maintain on‑site resident relations.
Process applications, generate and review all leases for accuracy, and prepare and maintain complete resident files and checklists; strictly adhere to and follow all qualification standards.
Coordinate move‑ins; complete final vacant pre‑move‑in unit walks for all move‑ins; and complete move‑in and move‑out inspections.
Assist in physically walking and inspecting the property at least once daily, picking up paper, cigarette butts, etc., as needed.
Assist in completing information for work orders, contact residents if there is a delay in completing the work order, and ascertaining if completed work was done satisfactorily.
Maintain courteous communications with residents, applicants and representatives of other companies; maintain a professional demeanor in dress and conduct.
Maintain a thorough knowledge of the area where the properties are located, including shopping, schools, hospitals, etc.; be aware of competitors' rental rates, policies, and products.
Qualifications
High school diploma or general education degree (GED), plus one year of relevant experience or an equivalent combination of education and experience.
Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn and YouTube is preferred.
Good leasing and closing skills.
Proficient in Microsoft Office.
Strong organizational and communication skills.
Excellent interpersonal skills and a demonstrated team player.
Benefits
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions (including part‑time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company‑Paid Long‑Term Disability
Company‑Paid Life Insurance
Short‑Term Disability
Health Savings Account with Employer Contributions
Pre‑Tax Commuter Benefit (Corporate)
Wellness Perks (including part‑time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part‑time employees)
Employee Referral Program (including part‑time employees)
Employee Assistance Program (including part‑time employees)
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Veteran Friendly This position is open to veteran applicants.
Equal Opportunity Employer Harbor Group Management is proudly an Equal Opportunity Employer ("EOE/M/F/D/V"). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
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