Property Manager
11 Residential, Bozeman, MT, United States
This position supports Gallatin Trails, Copper Pines, and Madison Park Apartments in Belgrade and Bozeman, MT – a total of 137 units. Learn more about the properties at https://www.madisonparkbozeman.com/, https://www.gallatintrails.com/, https://www.copperpinesbozeman.com/.
Who We Are 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We believe that when employees feel valued, our communities prosper. Guided by our principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.
We are interested in finding talented individuals who are driven and empowered to build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Join Team 11 in shaping exceptional living spaces for all!
Discover more at https://www.11residential.com.
Position Summary As a Property Manager, you will oversee the day‑to‑day operations and management of a designated community. You will ensure exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This position offers a unique opportunity to make a positive impact on the lives of our residents while driving the success and growth of our portfolio.
Responsibilities
Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
Review and approve lease applications, ensuring compliance with company policies and standards.
Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
Stay informed about current market conditions and competition to optimize property performance.
Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
Provide exceptional customer service to residents, promptly addressing any issues or concerns.
Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
Manage positive relationships with vendors and negotiate contracts.
Coordinate resident activities and communication, including monthly newsletters and community events.
Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property‑management systems to ensure accurate record‑keeping, compliance, reporting, and communication.
Conduct regular property inspections to maintain curb appeal and address maintenance needs.
Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
Assist other properties, if needed, to support overall operational goals.
Fulfill any other duties as assigned by management based on business needs.
Education and Qualifications
2+ years of experience managing multifamily properties.
Proficiency in using Yardi Voyager – required; experience with CRM IQ, RentCafe, and HappyCo is a plus.
Proficient in Microsoft Office Suite (Word, Outlook, Excel, Teams).
Bilingual in English and Spanish is a plus.
Strong knowledge of local, state, and federal Fair Housing and other housing laws.
High school diploma or equivalent (GED) – required.
Must hold and maintain a valid driver’s license and have reliable transportation.
High level of integrity and compassion with emphasis on teamwork, inclusion, growth, and customer service.
Must be able to work in person on premises; remote work is not eligible.
Compensation The base compensation range is $30–$33 per hour, depending on experience and skills. In addition to base pay, this role offers performance‑driven bonuses.
Benefits
Medical, dental, and vision insurance coverages.
Health savings account.
401(k) with a 4% company match.
30% employee rental discount (availability dependent).
Mileage stipends or reimbursement for traveling positions.
Education reimbursement program.
Paid time off – vacation, sick, paid holidays, birthday holiday, service day, and health & wellness day.
Exciting growth and development opportunities.
Physical Requirements
Perform work in a professional office environment.
Use standard office equipment such as computers, phones, photocopiers, and fax machines.
Regularly sit and move about the work environments to train, monitor, and ensure compliance.
Walk the property (or properties) regularly, including climbing stairs to show apartment homes and amenities to prospective residents.
Possibly stand for extended periods and move throughout the community in various weather conditions.
Verbally communicate with employees, co‑workers, and customers in person, virtually, and by phone.
Lift, push, and pull up to 25 pounds.
Travel to various worksites that may require overnight stays, flights, and/or prolonged vehicle travel.
The above statements describe the general nature and level of requirements for the work performed by associates assigned to this classification. You may be required to perform duties outside of your normal responsibilities from time to time.
EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
You must be able to pass a criminal background check and drug test.
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Who We Are 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We believe that when employees feel valued, our communities prosper. Guided by our principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.
We are interested in finding talented individuals who are driven and empowered to build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Join Team 11 in shaping exceptional living spaces for all!
Discover more at https://www.11residential.com.
Position Summary As a Property Manager, you will oversee the day‑to‑day operations and management of a designated community. You will ensure exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This position offers a unique opportunity to make a positive impact on the lives of our residents while driving the success and growth of our portfolio.
Responsibilities
Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
Review and approve lease applications, ensuring compliance with company policies and standards.
Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
Stay informed about current market conditions and competition to optimize property performance.
Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
Provide exceptional customer service to residents, promptly addressing any issues or concerns.
Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
Manage positive relationships with vendors and negotiate contracts.
Coordinate resident activities and communication, including monthly newsletters and community events.
Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property‑management systems to ensure accurate record‑keeping, compliance, reporting, and communication.
Conduct regular property inspections to maintain curb appeal and address maintenance needs.
Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
Assist other properties, if needed, to support overall operational goals.
Fulfill any other duties as assigned by management based on business needs.
Education and Qualifications
2+ years of experience managing multifamily properties.
Proficiency in using Yardi Voyager – required; experience with CRM IQ, RentCafe, and HappyCo is a plus.
Proficient in Microsoft Office Suite (Word, Outlook, Excel, Teams).
Bilingual in English and Spanish is a plus.
Strong knowledge of local, state, and federal Fair Housing and other housing laws.
High school diploma or equivalent (GED) – required.
Must hold and maintain a valid driver’s license and have reliable transportation.
High level of integrity and compassion with emphasis on teamwork, inclusion, growth, and customer service.
Must be able to work in person on premises; remote work is not eligible.
Compensation The base compensation range is $30–$33 per hour, depending on experience and skills. In addition to base pay, this role offers performance‑driven bonuses.
Benefits
Medical, dental, and vision insurance coverages.
Health savings account.
401(k) with a 4% company match.
30% employee rental discount (availability dependent).
Mileage stipends or reimbursement for traveling positions.
Education reimbursement program.
Paid time off – vacation, sick, paid holidays, birthday holiday, service day, and health & wellness day.
Exciting growth and development opportunities.
Physical Requirements
Perform work in a professional office environment.
Use standard office equipment such as computers, phones, photocopiers, and fax machines.
Regularly sit and move about the work environments to train, monitor, and ensure compliance.
Walk the property (or properties) regularly, including climbing stairs to show apartment homes and amenities to prospective residents.
Possibly stand for extended periods and move throughout the community in various weather conditions.
Verbally communicate with employees, co‑workers, and customers in person, virtually, and by phone.
Lift, push, and pull up to 25 pounds.
Travel to various worksites that may require overnight stays, flights, and/or prolonged vehicle travel.
The above statements describe the general nature and level of requirements for the work performed by associates assigned to this classification. You may be required to perform duties outside of your normal responsibilities from time to time.
EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
You must be able to pass a criminal background check and drug test.
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