AI CX Value Realization Lead

A leading tech company is seeking a Value Advisor - AI to enhance customer experience strategies through AI-driven insights. The role requires 6–9 years in a SaaS CX context and involves partnering with various teams to drive transformation. Key responsibilities include facilitating workshops, supporting pre-sales engagements, and crafting strategies that articulate AI's impact. Strong communication and analytical skills are necessary, along with a background in customer service operations. The position is based in Providence, Rhode Island. #J-18808-Ljbffr