Retirement and Benefits Specialist 2 (02-8079)
State of Alaska, Juneau, AK, United States
What You Will Be Doing
This full‑proficiency, professional‑level role within the Division of Retirement and Benefits (DRB) involves providing counseling and technical assistance to employees and State of Alaska employers who participate in DRB retirement plans. Key responsibilities include performing account reconciliations, certifying member account corrections and indebtedness payments, troubleshooting the employer reporting system, and maintaining strong internal controls.
The position supervises the daily operations of six Active Payroll section staff, supporting the processing of all incoming retirement contributions and related data submitted by more than 150 employers across the State of Alaska. It also resolves complex issues and provides guidance on the practical application of State of Alaska Statutes and DRB procedures, ensuring accuracy and high‑quality service.
Additional duties involve formal and informal training to staff and employers statewide, working closely with the system vendor to support testing, and training employers on a new employer reporting portal.
Our Organization, Mission, and Culture The Division administers the State of Alaska and political subdivision retirement and benefit plans, focusing on customer service excellence and efficient processes. The Finance section/Active Payroll section provides timely and accurate contribution reporting for the administered retirement plans.
Benefits of Joining Our Team Accountants receive opportunities for professional development, future promotional opportunities, and a strong sense of team. There are opportunities for growth and career advancement within the Division, and after a one‑year probationary period, employees may be eligible for a hybrid telework agreement while residing within commuting distance of Juneau.
Working Environment The position is located at 400 Willoughby, across the street from the State Office Building in downtown Juneau. Typical office hours are 7:30–4:00 or 8:00–4:30, Monday through Friday.
Who We Are Looking For
Self‑Management:
Sets well‑defined and realistic personal goals; demonstrates initiative, effort, and a strong commitment to completing assignments in a timely and accurate manner. Works with minimal supervision and consistently models responsible and dependable behavior.
Leadership:
Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Supervision:
Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback. Ensures staff are appropriately selected, utilized, and developed.
Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in the following area:
Accountability: Holds self and others accountable for measurable high‑quality, timely, and cost‑effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
Decision Making: Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals.
Employee Benefits: Knowledge of HR concepts, principles, and practices related to retirement, insurance, injury compensation, and other employee benefits programs.
Oral and Written Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Makes clear and convincing oral and written presentations; listens to others and responds appropriately.
Technical Competence: Uses knowledge acquired through formal training or extensive on‑the‑job experience to perform the job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Competencies are typically gained by a combination of preparatory post‑secondary education and/or progressively responsible experience in public or business administration, employer‑provided benefit programs, human resource management, or a closely related field.
EEO Statement The State of Alaska is an equal opportunity employer and complies with Title I of the Americans with Disabilities Act (ADA). Applicants requiring accommodations may contact the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811‑0201.
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The position supervises the daily operations of six Active Payroll section staff, supporting the processing of all incoming retirement contributions and related data submitted by more than 150 employers across the State of Alaska. It also resolves complex issues and provides guidance on the practical application of State of Alaska Statutes and DRB procedures, ensuring accuracy and high‑quality service.
Additional duties involve formal and informal training to staff and employers statewide, working closely with the system vendor to support testing, and training employers on a new employer reporting portal.
Our Organization, Mission, and Culture The Division administers the State of Alaska and political subdivision retirement and benefit plans, focusing on customer service excellence and efficient processes. The Finance section/Active Payroll section provides timely and accurate contribution reporting for the administered retirement plans.
Benefits of Joining Our Team Accountants receive opportunities for professional development, future promotional opportunities, and a strong sense of team. There are opportunities for growth and career advancement within the Division, and after a one‑year probationary period, employees may be eligible for a hybrid telework agreement while residing within commuting distance of Juneau.
Working Environment The position is located at 400 Willoughby, across the street from the State Office Building in downtown Juneau. Typical office hours are 7:30–4:00 or 8:00–4:30, Monday through Friday.
Who We Are Looking For
Self‑Management:
Sets well‑defined and realistic personal goals; demonstrates initiative, effort, and a strong commitment to completing assignments in a timely and accurate manner. Works with minimal supervision and consistently models responsible and dependable behavior.
Leadership:
Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Supervision:
Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback. Ensures staff are appropriately selected, utilized, and developed.
Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in the following area:
Accountability: Holds self and others accountable for measurable high‑quality, timely, and cost‑effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
Decision Making: Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals.
Employee Benefits: Knowledge of HR concepts, principles, and practices related to retirement, insurance, injury compensation, and other employee benefits programs.
Oral and Written Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Makes clear and convincing oral and written presentations; listens to others and responds appropriately.
Technical Competence: Uses knowledge acquired through formal training or extensive on‑the‑job experience to perform the job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Competencies are typically gained by a combination of preparatory post‑secondary education and/or progressively responsible experience in public or business administration, employer‑provided benefit programs, human resource management, or a closely related field.
EEO Statement The State of Alaska is an equal opportunity employer and complies with Title I of the Americans with Disabilities Act (ADA). Applicants requiring accommodations may contact the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811‑0201.
#J-18808-Ljbffr