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Global Banking & Markets - Transaction Banking Operations- Client Relationship M

Goldman Sachs Bank AG, New York, NY, United States


Overview Global Banking & Markets - Transaction Banking - Client Relationship Management- Vice President- New York location_on New York, New York, United States

Transaction Banking

Goldman Sachs Transaction Banking (TxB) is a modern and digital-first transaction banking solution to serve our clients. The business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, TxB is the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.

Role Summary We are seeking a Vice President to join our Client Relationship Management (CRM) team within Transaction Banking. Client Relationship Managers serve as the primary point of contact for our strategic corporate relationships, with responsibility for shaping and executing the front‑to‑back client experience. In this role, the Vice President will deliver a best‑in‑class client experience across payments, receivables, liquidity, and foreign exchange solutions. By collaborating with cross‑functional stakeholders across Coverage, Product, Operations, Risk, and Legal, the role focuses on delivering against client objectives, supporting growth opportunities, and reducing cost‑to‑service.

Responsibilities

Deliver measurable impact to client relationships and demonstrate strong ownership, follow‑through, and discipline to operate credibly with senior treasury and cash management stakeholders.

Serve as the internal champion for your clients, advocating for client needs to prioritize product enhancements, strategic projects, and process improvement activities.

Coordinate across internal stakeholders (Coverage, Product, Operations, Risk, Compliance, and Legal) to resolve complex queries and execute client initiatives.

Develop analysis with transaction volumes, balances, operating performance, product utilization, and client sentiment to identify team and business streamlining opportunities.

Analyze, prepare, and deliver client reviews, internal reporting, and other executive‑level presentations as a SME on the front-to-back factors impacting your clients.

Monitor and analyze KPIs and operational business metrics to identify risks, trends, and improvement opportunities.

Basic Qualifications

Bachelor’s Degree with 6+ years of experience in finance, client coverage, and/or relationship management.

Strong knowledge of corporate banking and treasury products and client workflows (ACH, Wire, RTP, FX, liquidity, and connectivity channels).

Demonstrated ability to apply analytics and data‑driven insights to client discussions and internal stakeholder reporting.

Advanced proficiency in Excel (modeling, pivots, analysis) and PowerPoint (executive storytelling).

Experience operating in fast‑paced, high‑accountability environments.

High attention to detail, judgment, and execution discipline with a focus on risk management.

Strong written and verbal communication skills.

Preferred Qualifications

Experience with KYC, Onboarding, Implementations for Corporate Banking or other finance related industries.

Experience building and/or developing dashboards, reporting, and workflow tools.

Comfort working in highly matrixed, cross‑functional teams as an independent and team contributor.

Certified Treasury Professional (CTP) designation.

Salary Range The expected base salary for this New York, New York, United States-based position is $125000-$250000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

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