Leasing Professional - Intro
Greystar Worldwide, LLC, Burbank, CA, United States
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. JOB DESCRIPTION SUMMARY
This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing resident lease renewals. JOB DESCRIPTION
Property Type:
Lease-Up Unit Count:
573 Schedule:
Weekend Availability required; Wednesday‑Sunday Requirements:
3‑5 years of Leasing experience (Experience with Lease‑Up; Proficiency using Funnel, Yardi CRM, Snappt) Housing Discount:
Eligible for a 40% housing discount Essential Responsibilities
Perform all sales and leasing activities to achieve revenue and occupancy goals by greeting and qualifying prospects, conducting tours, processing applications, credit screening, and background checks, preparing lease and move‑in packages, and ensuring a smooth resident move‑in and lease signing. Inspect apartments prior to resident move‑in and ensure they are in move‑in ready condition; schedule any outstanding items with the maintenance team. Stay informed about current market and competitor conditions, develop and implement short‑ and long‑term marketing plans, and follow policies related to concessions, specials, and other programs to boost occupancy. Design and execute marketing activities to drive traffic to the community, including resident referral and employer outreach programs, internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and community‑specific marketing plans and special programs. Use the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information. Ensure show units meet company standards for quality by inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs, merchandising units, and maintaining a physically appealing setting. Follow up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making telephone calls. Execute lease renewal activities by preparing renewal letters and packages, contacting renewing residents, and ensuring renewal documents are signed in a timely manner. Respond quickly and courteously to resident and client/owner concerns, take prompt action to solve problems, and convey requests to relevant individuals. Required Licenses or Certifications
State and Local jurisdiction licenses and/or certifications as required. Valid driver’s license to operate a golf cart on property. PHYSICAL DEMANDS
Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods. Operate in all weather conditions. Push, pull, lift, carry or maneuver weights up to 25 pounds independently and 50 pounds with assistance. Travel may be required for training or business meetings. Work a flexible schedule, including evening, weekend, and holiday call responsibilities. The hourly pay range for this position is $23.00 - $25.00/hr (Burbank, CA). Additional Compensation
Base salary may be eligible for quarterly or annual bonus programs based on individual and company performance. On‑site property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, 11 paid holidays, and birthday off after 1 year. On‑site housing discount subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% after 6 months of service. Paid parental leave and fertility benefit reimbursement up to $10,000. Employee Assistance Program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. *Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to collective bargaining agreements and/or local governing authority.
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Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. JOB DESCRIPTION SUMMARY
This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing resident lease renewals. JOB DESCRIPTION
Property Type:
Lease-Up Unit Count:
573 Schedule:
Weekend Availability required; Wednesday‑Sunday Requirements:
3‑5 years of Leasing experience (Experience with Lease‑Up; Proficiency using Funnel, Yardi CRM, Snappt) Housing Discount:
Eligible for a 40% housing discount Essential Responsibilities
Perform all sales and leasing activities to achieve revenue and occupancy goals by greeting and qualifying prospects, conducting tours, processing applications, credit screening, and background checks, preparing lease and move‑in packages, and ensuring a smooth resident move‑in and lease signing. Inspect apartments prior to resident move‑in and ensure they are in move‑in ready condition; schedule any outstanding items with the maintenance team. Stay informed about current market and competitor conditions, develop and implement short‑ and long‑term marketing plans, and follow policies related to concessions, specials, and other programs to boost occupancy. Design and execute marketing activities to drive traffic to the community, including resident referral and employer outreach programs, internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and community‑specific marketing plans and special programs. Use the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information. Ensure show units meet company standards for quality by inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs, merchandising units, and maintaining a physically appealing setting. Follow up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making telephone calls. Execute lease renewal activities by preparing renewal letters and packages, contacting renewing residents, and ensuring renewal documents are signed in a timely manner. Respond quickly and courteously to resident and client/owner concerns, take prompt action to solve problems, and convey requests to relevant individuals. Required Licenses or Certifications
State and Local jurisdiction licenses and/or certifications as required. Valid driver’s license to operate a golf cart on property. PHYSICAL DEMANDS
Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods. Operate in all weather conditions. Push, pull, lift, carry or maneuver weights up to 25 pounds independently and 50 pounds with assistance. Travel may be required for training or business meetings. Work a flexible schedule, including evening, weekend, and holiday call responsibilities. The hourly pay range for this position is $23.00 - $25.00/hr (Burbank, CA). Additional Compensation
Base salary may be eligible for quarterly or annual bonus programs based on individual and company performance. On‑site property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, 11 paid holidays, and birthday off after 1 year. On‑site housing discount subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% after 6 months of service. Paid parental leave and fertility benefit reimbursement up to $10,000. Employee Assistance Program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. *Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to collective bargaining agreements and/or local governing authority.
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